Tara
Research on Multiple Trusted Review Sites!
I ordered going off of Trustpilot’s overall great reviews of the company since I have been burnt in the past. I ordered on February 18th, for two day shipping. Never received. I emailed through the site, through a direct email that I got from this site, and called their customer service. No one on their CS line has called me back. I’ve disputed the charge with my bank and will also be disputing the rest of the payment since I did an installment plan. Do NOT order from here. Now I learned a second valuable lesson; research company reviews on multiple trusted review sites!
Response from Snow Teeth WhiteningMar 11, 2025
Hi, We sincerely apologize for the frustrating experience you've had with your order. This is certainly not the level of service we strive to provide, and we understand how disappointing it must be to not receive your order as expected. We truly appreciate you bringing this to our attention, and we’d love the opportunity to make things right. Please reach out to our customer support team at [email protected] with your order details, and we’ll do everything we can to resolve this issue as quickly as possible. Your feedback is incredibly valuable to us, and we take it seriously as we work to improve our service. We hope to have the chance to turn this experience around for you. All the best, SNOW