Sara S.
PLEASE STAY AWAY
For the first four weeks I felt the effects of the medication and it was very helpful. For the last two weeks I have felt absolutely no effects at all. I’ve reached out to customer service and it’s either a bot, someone sending automatic replies or someone in another country who doesn’t understand. I keep asking them to address my actual concern and not copy and paste a generic stock response. I’ve now wasted a lot of money. If you’re reading this review as part of considering using them, please go elsewhere! It’s a scam - the medication does not work. And this was from two different vials.
Response from EdenJul 15, 2024
Hi Sara, Thank you for reaching out and sharing your experience. We sincerely apologize for any frustration you’ve encountered with our service and the medication. We understand how concerning it must be to feel the effects of the medication initially, only to have those effects diminish. Individual responses to medications like semaglutide can vary, and it’s important to address these changes with your online physician. We strongly recommend consulting with your online physician to discuss your specific symptoms and concerns. They can provide tailored advice and explore alternative treatments or adjustments to your current regimen. Regarding your experience with our customer service, we are committed to improving our communication. Your feedback is invaluable in helping us improve our services and ensure that we meet the needs of all our customers. We have requested more information to be able to help. Thank you for giving us the opportunity to address your concerns. Best regards, Rajah