EdenReviews of tryeden.com

Initially my experience with Eden was great! This past order, the payment went through but my shipment is a week late and now I’m behind on my schedule. I cannot get anyone on the support chat or over the phone. They had zero issues taking my money without sending the product. I don’t really know what to do from here. No one will respond to me!

Lupe was so helpful with explaining everything and taking care of my concerns!

First month I received B12 Mic injections with administration instructions different from how was prescribed by provider. I asked to cancel. I have not received another shipment the next month yet charged. I had tried multiple times to contact customer service online, but AI service is not helpful. On the phone I have been just on hold, no one picked up. They are planning to charge me again for the 3rd month. Can not get any support. It is a scam!

I've DMed with people I met in the comments and we check in on each other. It's wild how real the support feels.

Once I set up the initial telephone call everything was perfect. Kelsey was very helpful and pleasant. Also last week I called the pharmacist who was also very helpful and pleasant in stepping me through the first injection. I would give Kelsey and the pharmacist five stars. The trouble was setting up the phone call. I had to call the number on the card twice to get the number to call for the appointment. I also have not been able to access my.tryeden.com yet.

Tomeka G worked on my case no less than twice in a week when I.T. Failed to respond to her first request and she had to come up with a work-around as I was sick and tired of trying to get my medication for weeks. I flat out told her I was more than ready to give up on Eden and go with another company. You would have lost a customer who intended to remain long-term had it not been for her.

I've never felt judged in the Circle app, only lifted up. Whether you're on your first week or month five, everyone is rooting for you.

This company is truly a scam and they steal your money. I have been charged over $600 over the last 2 months and yet have gotten any medication. They “say” they will fix it FOUR different times now and nothing comes of it. I have cancelled my membership, taken my card info off and they STILL charged my card. I will be getting my lawyer involved now because they are literally stealing peoples money. It’s disgusting and so wrong what this company does. DO NOT USE