Simon
Truvaga Plus: beware app incompatibilities
I haven't used it long enough to rate its effectiveness. I find the experience a bit unpleasant, but if it works, great. But I do want to warn you about the app which you need to drive it (basically to turn the intensity up and down - that's it). I tried it on 2 Pixel phones and 2 Samsung phones. None worked. The customer support are very responsive and helpful, but can't resolve the limitations of their software. I don't know about other Android devices, but I would be cautious. I had to buy a cheap iphone just to drive it. They say it needs iOS 16+. Mine had version 18, and didn't work. It was only when I upgraded to v26 that it worked. So if you have a newish ipad or iphone you should be fine. Otherwise you might end up like me having to buy a cheap phone just to use it. I can't tell you how much time I've spent trying to resolve this.
Response from TruvagaAug 21, 2026
Thank you for sharing your experience. We understand how frustrating the compatibility issues you experienced must have been. Since your experience, we’ve launched a completely new Truvaga app designed to provide a more reliable experience and address many of the compatibility issues customers previously encountered. We encourage you to download the latest version and give it a try. If you experience any issues, our Customer Care team would be happy to help get you set up. We appreciate your feedback and hope you’ll have a much smoother experience moving forward.