Danny J.
This is a “2” at best because the…
This is a “2” at best because the accompanying app is so weak. It regularly disconnects from the device doing sessions so that intensity cannot be increased. A message shows repeatedly saying I needed to restart/reconnect the device. I expect more from a device this pricey. Also, the utility of the history and analysis elements of the app are very superficial and are largely perfunctory at this point. Would recommend waiting to see if there will be upgrades.
Response from TruvagaFeb 23, 2026
Thank you for taking the time to share such detailed feedback, we truly appreciate it. We’re sorry to hear that your experience with the app hasn’t met your expectations, especially around connectivity and session control. We understand how frustrating it can be when the app disconnects and interrupts your ability to adjust intensity, particularly with a premium device. Our team is always working on ongoing app improvements, including stability and enhanced insights, and feedback like yours plays an important role in shaping those updates. We also have a support team that can help troubleshoot connectivity issues to ensure you’re getting the most reliable experience possible. If you’re open to it, we’d love for you to reach out to our support team at [email protected] so we can assist directly and learn more about what you’re experiencing. We’re grateful you shared your perspective; it helps us continue to improve both the product and the overall experience.