TrustFaresReviews of trustfares.com

I had a issue with my dates of travel and needed to change them and the accommodation was seamless with a minimum fee. Steve was very helpful.

Booked a round trip and paid. Sent an email asking me to call to confirm. When I called they stated ticket was only available for standby. Paid extra for a ticket which was with frontier airlines. Charged me $50 each way for carryon bag. When I went for my return flight I was switched from frontier to Southwest which doesn't charge for carryon bags. They also never notified me about the switch in airlines. They also didn't have my wheelchair at the gate on my arrival. This company is a ripoff. BEWARE think twice about using this company

DON'T WASTE YOUR TIME!!!! I booked my girlfriend and I a flight from Las Vegas to San Diego a week before the flight. They emailed back after paying for the flight to inform me that the flight wasn't accepted by the airline and had to pay a higher price to get us on another flight and wait 48 hours for a email confirmation. After the 48 hours I called and they assured me that the new flights were booked and had to wait another 24 hours. No conformation and I was to fly out in 22 hours. Called them again and on hold for an hour then hung up on. Called the airline that it was booked with (Southwest) and no reservation in my name. Called my bank and the transaction was still pending and had to wait till it went through to dispute it. Looks to be a scam and I have to book another flight at last minute costs, be out the original funds until I dispute it and the stress of it all...a huge waste of my time and accessible funds!

I booked my sister a ticket through these scammers and when she got to the airport there was no record in American Airline system of her confirmation number. I called the agent at Trust fares and he said that American Airlines canceled the ticket which is not true they don't have the ability to cancel tickets. He then said the only choice was to book her on a lower tier Airlines Frontier that left 7 hours later. She was flying to Raleigh-Durham for a surgery do not trust or use these people they are scammers!!!!!!

Terrible experience, avoid by any means. They show low price, but then don't issue booking confirmation until the very last moment to say that airline has cancelled your trip and you have to pay more! This is SCAM

Very very bad experience with Trust fare booking site I highly suggest please do not use this kind of website to book tickets. Very very bad experience never happen this. They charge money and send reservation details after calling many times. Once receive the confirmation upon getting boarding pass get to know there is no reservation. We had to pay at airport and all last min huddle we could have miss the flight. I recommend please do not use trust fare for any kind of booking.

Great customer service, would recommend to family & friends.

For a company to be named TrustFares, I will never trust them again. Their customer service agent Michael Thomas was very rude and disrespectful. For the company to not take ownership for cancelling my reservation and not communicating this information ahead of time is unacceptable and unprofessional. How I found out my reservation was cancelled was when I had isssues trying to check-in to my flight. Nothing was ever emailed to me nor was I called. Very very frustrasting situation and no resolution. And when I asked to speak with a supervisor several times, I was denied that request and told they can send an email with my callback number. When you do that, nobody ever calls you back. This was something that required immediate escalation to a supervisor and Michael wouldn't do it. Terrible service. I was left with having to find another flight on my own that was more than double the original price I paid with TrustFares. Proceed with HIGH caution when booking with them.