TrustFaresReviews of trustfares.com

Rep. Michael gave me very good assistance, when my flight delayed their flight. I appreciated all of his help, time, & professionalism. He did a fantastic job. Thank you, Cassandra Williams

Total Scam. Booked a flight. Did not receive a record locator. Received an email saying I had to call to confirm my booking when, in reality, it was for them to try to bait-and-switch. I reached some guy who sounded like an offshore call center scammer who said my ticket was not confirmed, that United had me on standby, and that no seats were available, which was a total lie; the flight was not full. Then he tried to sell me a Southwest flight that departed much later and would take several more hours to arrive and cost triple the price. Totally unacceptable. Called back on the 800# instead of the 305#, and the same guy answered! They lure you in with lowball fares they don't have access to, then try to sell you a totally different flight at a higher price. Don't waste your time. Their website also falsely advertises 4.5 stars on Trustpilot, when its rating is actually 3.2! TrustFares Team Subject: Action Required to Confirm Your Booking to me Dear Traveler, Thank you for choosing TrustFares. We are reaching out regarding your reservation (Reference: TFSXXX). To complete the booking process, we kindly request a quick confirmation call. Please contact our support team at 1-330-259-7791 at your earliest convenience so we may finalize your reservation details. If we do not hear back from you within the required timeframe, your reservation may not be completed. Thank you for your cooperation." Their email wasn't to confirm my booking; it was to upsell me another flight at 3x the price.

I had to cancel a booking and was helped by Steve. I received a confirmation email of the cancellation. I was not charged.

Great company to do business with … will recommend

This is a scam company. I booked a flight advertised for $119, but after waiting 3 hours, I was told to book a different flight and pay an extra $139. They assured me the booking was confirmed and that I'd receive my boarding pass by the end of the day. The next morning, I still hadn't received it. When I called back, they said the reservation had never been confirmed. Misleading pricing, poor communication, and a complete waste of time. I would not recommend booking through this company.

I booked a flight (or tried to) on trust fares.com for a flight the next day. Should have checked their reviews first. Never received flight confirmation. Called in and the Indian man said “I 200% guarantee your flight is booked, you just need to wait 4 hours.” 4 hours later was 9:30pm and still nothing. Had to buy alternative (real) tickets from the airline directly. Then, about 4 hours prior to the actual flight trustfares.com emailed me boarding passes. I tried checking these boarding passes with the airlines and they said they had been cancelled and would be refunded. My god, if I had actually trusted trustfares.com I would have been so screwed.

Nice experience, with United Airlines ON Time Everything excellent

good prices, good service