James B.
It was very easy ordering a casket from…
It was very easy ordering a casket from Trusted Caskets and even though the funeral isn't for a week they shipped it out the same day I ordered it and it arrived the very next day with no shipping charges. The only negative would be that when the funeral home examined the casket they found some "scuff" marks, for lack of a better term, and I went to look at it. I took some pictures and sent them to Trusted Caskets and the said I could send it back and get another one, hopefully in time, although with the promlt delivery of the first casket I feel confident it would have arrived in time, or they said they would give me a price adjustment. I choose the price adjustment and hired a professional cabinet maker to buff out the marks and add some varnish. It turned out great so we are very happy with our purchase.
Response from Trusted CasketsAug 21, 2020
Thank you for your review and understanding, James.



