The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...
TruNorth Warranty (trunorthwarranty.com) has 168 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Auto Parts & Wheels · Gibsonville, North Carolina
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168 approved reviews, newest moderated first
Yildiz M.
Be careful, total scam. Basically, if you can wait 2-4 weeks to get your truck fixed then you are good but who can afford to stay home for 2-4 weeks without a job, especially the truck itself is your job. If you do not have a spear truck then total scam. Finally, there communication is the worst.
Resham S.
Wastage of money- SCAM !! I bought 4 warranties from TruNorth for my 4 trucks, wasted $28,000. There was a problem in the truck then I filed a claim, TruNorth denied the claim stating that the truck was driven 50 KM after pulling the fault code. There was no fault code on the dashboard, TruNorth found the fault code from the fault code history of the truck. TruNorth's requirement is to stop the truck immediately on the road if there is a problem in the truck and tow the truck to the mechanic. DO NOT DRIVE THE TRUCK TO A SAFE LOCATION Be careful, it's a BIG SCAM
Shabaz S.
I was driver of the truck for which the claim was denied twice. My owner was literally begging them because there was nothing to deny the claim but they didn’t listen. They don’t understand that someone buys their product with the trust that they are covered but here we have something extra to deal with on top of that we have to pay from our own pocket for the repair and their premium. AVOID IT !
Misty M.
This company is a joke . They continually want Information and the more you provide the more they want . They have denied two claims my husband filed . However they had no problem taking his money for the premium but that’s for their pockets not for the drivers legitimate claims . So drivers beware run far and wide away from this company. They are thieves and liars . They will ruin your lives with every claim .
jacqueline
No one in these blogs that leave bad reviews are lying... I know that what they're saying is true is because I too was finessed. how dare y'all get on here to defend yourselves with lies. So for whomever that would like to start a class action I am onboard. Thousands of dollars have they taken from an array of people & I won't stop until these people are held accountable. Ridiculous to take from the hard working folk out here trying to support their family, homes, or wellbeing.
Response from TruNorth WarrantyMay 6, 2021
Jacqueline, I would like the opportunity to answer your unfounded claims, however you have not provided enough information to do so. Until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
JA
I wish I had seen this site before buying the warranty. The warranty is not worth the paper its printed on. They denied both of my claims despite providing proof that I didn't continue operating the vehicle after the fault occurred. I don't know how these people sleep at night. I know I couldn't if I was that big of crook ripping people off. If you feel you really need a warranty, buy one from someone else. Otherwise, put the money in an escrow account. You will be much better off than giving this company any money.
Response from TruNorth WarrantyMay 6, 2021
JA, I would like the opportunity to answer your unfounded claims, however you have not provided enough information to do so. Until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
BM
DO NOT GET THIS WARRANTY....BEWARE!! THEY DO NOT COVER ANYTHING. THEY ARE A SHAM!!!! PLEASE READ EVERYTHING BEFORE YOU SIGN UP. DO NOT PAY UP FRONT SO YOU CAN CANCEL ONCE YOU SEE HOW BAD THEY ARE!!!! EVEN THE DEALERSHIP SAID THEY ARE THE WORST COMPANY. SAVE YOUR MONEY AND GET SOMETHING RELIABLE!!!
Response from TruNorth WarrantyApr 26, 2021
Hello BM. I would like the opportunity to answer your unfounded claims, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
Galan N.
Please avoid. Totally SCAM.... SCAM AND SCSM
Response from TruNorth WarrantyApr 15, 2021
Hello Galan. I would like the opportunity to answer your unfounded claims, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.