TruNorth WarrantyReviews of trunorthwarranty.com

Well spent $10,000 dollars on a limited warranty for my 2015 T800 Kenworth, covering differentials ,transmission, and engine components. Followed required warranty maintenance too a Tee. Turbo on my truck is just starting too fail, had a licensed shop clear engine code troubleshooting turbo, took truck too Kenworth. They diagnosed turbo, finding bearing failure. The Tru north warranty I purchased covers turbo. These guys tell me because active engine codes for turbo were cleared before going into Kenworth, they wouldn't warranty the turbo. Pictures were sent clearly showing the turbo failed. What a joke, they won't cover it. As a customer, i'm pretty disgusted with this outfit, and would recommend not doing business with Tru North Warranty, they will find any excuse not too cover warranty, Save your Money, Stay Clear!

That TruNorth warranty steal money from drivers! Don’t buy that warranty. i claimed within 3 years 3-4 times never covered they always cover ass.😤😤 They said: my last claim was The vehicle being operated with a faulty Turbo for over 7 months can and will affect the operating performance of the Engine and cause damage to the Exhaust Valves. Anyone agree that?

This has to be the worst Warranty Provider in that business Sector. Under no circumstances they will cover any claims. I paid over $18,000.00 for coverages on 4 Vehicle and have not had a Successful claim yet after 2 years of having this Warranty. Do not waste your money like I did.

TruNorth has no clue about trucking. In order for them to even consider the claim you have to get your truck towed the second the check engine light comes on. Even if the problem will do no harm to the truck if you complete your load or drive to the dealer. This last time, I stopped at a dealer. The dealer didn't have a knock sensor. The dealer told me there would be no harm to the vehicle if I completed my load which I did. The tow cost alone would cost us more then the repair. TruNorth denied the claim. The second claim in a row they have denied. They will come up with any excuse to deny your claim. Customer Service / Claims knows absolutely nothing about Semi-Trucks or the trucking industry. They just follow a list of requirements. Not to mention it takes them 2 days to deny your claim. I don't know about you, but I can't have a truck towed for a small problem when a load has to be delivered.

The worst warranty company ever. Scam scam. Please please do NOT go for this company.

The most badly warranty in plant earth, 2 times they declined to cover the Repair on my truck, I had the highest plan 3yrs for $5k , Don't deal with them at all as they are SCAMMER , I'm taking them to the court

TruNorth is a HORRIBLE warranty company they do not honor their contracts, they take your money deny your claim. The tow/dispatch company they refer you to is also unreliable. Employees are reading a script with very little knowledge of the mechanics of an engine, meaning they have a script telling them if it's not this scenario, then deny claim. We are in a PANDEMIC for COVID-19 the shops are not running a regular schedule for a 3 day turn around in which delays paperwork. Most businesses have made adjustments because of these abnormal times but not TruNorth/FalseNorth. Its difficult to believe employees there have not been affected because no one is exempted. This warranty was referred by dealer , I have many regrets not purchasing a more honorable warranty, from a company that provides a better customer service.

First they waste your time, waiting on you to give up. Secondly they request so much information about everything, so they can reject you easily if you do not have something. And then when you pass all that, they just give you some stupid explanation why that is not covered. They simple do not care for you arguments and proofs. SAVE YOUR TIME AND MONEY..AVOID THEM