TruNorth WarrantyReviews of trunorthwarranty.com

I did write a review I was mad. But they took care of what I need done. I thought I took down the review but I didn't it was a bad day that day.But the next day got a call what can I do to help. Told him it was taking care of and I thought I took the review down but I didn't told him I will be taking down the review and giving them a good review. He even emailed me information I needed and didn't know I had. I'm going be calling tomorrow or the next day I need more the just bobtail insurance. and I know they will be far with me. I had them in 2016 for a short time when I brought my first truck. and they have been far. they do take awhile to answer the phone, but they will call you back they a busy. But they will always call you back. never had any problems calling me back. and if you have a problem with someone I stop them can I speak to a supervisor. they get you to a supervisor.

I Have a Warranty with True North Great People to Deal With! I Just Had A Catastrophic Failure in my Engine. Wiped Everything out But The Crank But the Part that Failed was part of the Jake Brake that is not covered. I Reached out to were I Purchased My truck. Joey At truck Market reached out to True Norths Representative Lance. He called Me Back And I Explained my concerns about the warranty not covering the Repairs and He Said He would call me Back wich He Did In A matter of Hours! He Talked to The CEO Of The Company and They Did A Goodwill Gesture Toward Me To Significantly Help With My Engine Bill!!! This Company Didn't Have To Do this But They Did and I Can't Thank them Enough. Thanks Again Lance To You And Your CEO for Helping Me in this Difficult Time For Me. Thank You True North I Would Definitely Buy Your Warranty Again.

They honored my request when my fuel pump failed the only thing I have to say is it took a little longer than I was hoping to get it back on the road but their representative named Adam I called him he took care of the problem 45 minutes later we're all good I have nothing bad to say about him they did what they said they were going to do we follow the procedures and tomorrow I'll be back on the road great people they treated me well

Use of the mobile app for starting my claim and keeping track of the claim is a huge help.

Very good service👍👍👍👍👍👍

I'm employed by Crete Carrier Corporation and we have been partners with TruNorth for about a year. As you can imagine, we have partnered with several aftermarket companies, trying to find a solid policy for our owner operators. With TruNorth, we are very pleased with the communication from our Account Rep and from their claims department. They provide detail about their findings, approved or denied and take the time to make sure everyone has a good understanding at the end of each claim. Their TruNorth app is also very interactive, you can see exactly where your claim is in the process and review your claim history. I would highly recommend TruNorth.