TruNorth WarrantyReviews of trunorthwarranty.com

While purchasing a used semi-truck, adding an extended warranty would make sense to most people. Truck appeared to be in good condition, no obvious issues found, along with a thumbs up from the sales staff that I’m ready to go. Truck ran fine for about a month until the problems began (one box). While in the shop, TruNorth requested the history codes of the vehicle, and determined the problem was an existing issue prior to the sale of the vehicle, therefore will not cover repairs. It’s the loophole specifically designed to prevent them (TruNorth) from paying for any repairs to the vehicle. This company is a SCAM, whatever you do, STAY AWAY FROM THIS COMPANY, they are only interested in taking your money. Do not invest in this company, it’s a legal scam…

This is a horrible company. I signed up 3 weeks ago, and left for work the other day, and had a low coolant light come on. I went to a Peterbilt dealer with ease since I had a warranty. HAHA... The water pump housing, and oil cooler need to be replaced, and this warranty company has denied the claim since it is a pre existing. hmmmmmmmmmm... It is a used truck, and i cannot see inside the engine. So, your section K last part is a very broad and only to benefit TRUNORTH. They are theives, and whoever reads this, watch out. I will be reaching out to the BBB...

TruNorth warranty is the worse company to deal with ,they ripping people off and steeling their money, whenever you make a claim, they keep making excuses to avoid pay for your claim, I have had two big repair issue on my truck, bad transmission it need to be replace and turbo problem, they keep asking for reasons even if is it normal wear and tear.

This company will take thousands of dollars from you then find a reason not to approve your claim. You would be better off setting money aside on your own and preparing for a breakdown. If you want to waist thousands of dollars and have nothing to show for it then this is your company if you don’t then run far and fast when someone mentions trunorth. If you need more proof check out the better business bureau and all the claims filed against trunorth.

AVOID THIS COMPANY! The worst warranty ever seen! I paid $10000 for it and they refuse all the time to cover the repairs. They ask for a lots of documents, sometimes meaningless (like prouve of invoice payments). And after all my efforts to provide all documents, wasting a lot of time and energy to meet their requirements, they declined my claim saying the I didn't send everything on time and the diagnostic is not clear!. They are committed only for this: to decline all claimes. Avoid this company! They are scammers!

Tru North is the worst warranty company on the planet. I don't believe that this company is legitimate. I paid $12,000 for 3 warranty's and all 3 claims within the past 6 months have been denied. I have spent $30,000 out of pocket expenses. This company is a scam and they have shady business practices. I have reported them to the BBB twice in the past 6 weeks. STAY AWAY FROM THEM.

Yesterday I experienced a very unfair decision made by TruNorth Warranty; they declined to cover a part on my truck that is covered by the the extended warranty plan that I purchased. Warning to all, do not even attempt to spend a nickel with this company, they will look at loopholes in their contract and attempt to deny your claim every time you try and use the warranty. Through their own print outs of the ECM reports, I was able to prove to them when the part failed but they refused to change their decision. When I told one of their operators that my claim could be back up by written documents(trip BOLs, "he told me, we still stand by our decisions". What a champ.

I guess I really can’t judge a lot of warranties this is my first one but I do know I paid $5000 for the warranty rounding down I put $15,000 into my truck and they’ve only covered $1500 out of that I bought an older semi something in my price range I can afford and they covered it and they won’t pay for anything that goes wrong with it the more I work with them the faster they get but my first time calling them my truck was down more than a month for something that only took three days to fix and if you finally find some thing they will cover they won’t cover it because the thing that caused the problem was something that they don’t cover