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Apologies to True Image Tech. I left a negative review due to issues leaving that review with Trust Pilot, not True Image Tech, for whom I am updating the review to the best possible. I had no problems with the order and the interaction since with Dana, the Customer Service Manager, has been excellent. It is clear that True Image Tech are striving to do their best for their customers. You can’t expect anything more from a company.
Response from True Image USOct 16, 2025
Dear Customer, Thank you for your important feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team



