TrueHostReviews of truehost.com

The WORST HOSTING COMPANY EVER They lost all of my file. Those are years of hard work in the drain. Telling me that I have to design a new website and that it's not their problem. Bogus service ever received. They don't know what we go through when developing a website.

If it were possible, I wouldn’t even give this platform a star. The one star I’m giving them is simply because I can’t do less. I would not recommend this hosting provider to anyone. The services are restrictive, customer support is poor, and the overall experience is extremely frustrating. They are completely out of touch with customer needs and the competitive market. Additionally, their pricing is misleading. While the initial prices may seem cheap, you’ll quickly realize there are many hidden restrictions once you make the purchase. What they advertise doesn’t reflect the actual limitations you'll face, and the cheap prices are more about enticing you into a restrictive service than offering value. There are far better options available that provide greater value, transparency, and support. I deeply regret choosing this platform and will not be returning. Save yourself the trouble and look elsewhere.

I am well pleased.

TRUEHOST is a SCAMMERS!!! I purchased domain for 10 years and because of their horrible support , I went ahead with cloudflare. The transfer process was a headache and finally after 15 days, they were able to release domain and guess what, the 10 years of Domain purchase was not transferred. those who gave 5 star reviews must be the ones who were paid. dont use this. spend a bit more money and go with namecheap or cloudflare.

Extremely long delay in responding. Carelessness. You don't take time to read well before responding. I had to go somewhere else and start afresh because of you ineficiency

Response time

Terrible support, terrible service, these people are terrible in what they do. Cheap but really expensive in the long run!

If I could give negative stars I would, the only good thing about them is price. - Their servers are incredibly slow, I've changed serves on request but made little to no difference, their "SSD" feels more like a flopy disk - Customer service sometimes is hard to get a hold of, and their mic quality is horrible you cant hear what they are saying, and when you make out the words, they are muffled by other background calls. - I paid 6 months in advance to my regret, because sometimes my website times out - what made me cancel finally before my subscription ended was when my domain completely scraped my website and it was as if i never developed and it was a fresh domain. - they would NOT give me a refund and when i asked what's going on all they could say is "Its a problem on our side" LIKE WTF? - Honestly I have more to say but I just cancelled and moved on with my life. To anyone reading this I suggest Host Africa.