glow with usglow with us is listed under Salons & Clinics.
glow with us (truebeautyglow.com) has 128 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Lori R.
DO NOT BUY! I've been waiting 2 weeks so far, no item, tracking is useless! Customer service no help either! Their website shows only 4 & 5 stars, they delete all others to mislead customers. I was under impression this was purchased in U.S. but it's shipped from China. Stay far away from this company!
Carol H.
Beware, this company has deceptive advertising. The home page of their website clearly says "Fast and Easy Returns" which was a key factor in my decision to order from them. The phrase "Fast and Easy Returns" implies a general return policy, not one full of restrictive fine print. I believe this constitutes a violation of fair advertising practices and consumer protection laws. ****UPDATE: My credit card company agreed with me and was able to get me a full refund.
Christina H.
Item never arrived and three emails have gone unanswered.
Lisa
If I could give 0 stars I would. DO NOT USE THIS COMPANY!! Item never arrived, emails ignored-weeks later got a reply stating they don’t refund on promotional offers. WHAT!! It was not received. Finally I was offered 30% refund as a goodwill gesture. I wish I had checked all feedback before buying. Seems company appear to be UK based but many claims goods come in from China. Total scammers!! AVOID AVOID AVOID
Molly C.
I would give them 0 stars if I could. The product they shipped has a charging cord. The cord does not fit the product. I asked for a full refund and to send the item back. I have emailed them several times. They claim 100% satisfaction guaranteed on their website. They said the product is not returnable. I can't even use it. The worst customer service!! This company should be shut down.
Tonya R.
I received the incorrect item and when I tried to return it never received any response to my emails or instant messages. They state over and over on their website that you can return or exchange products with no issues. They even have a 100% guarantee of their merchandise. They also state they are available 7 days a week to assist. NOT TRUE!!! This must be a scam!!! I am out $51.36 and have nothing to show for it. DO NOT BUY this product!!!
CS
As others describe. A total scam and absolutely not worth the money. The product doesn’t heat up as advertised and is v cheap quality. Laughable packaging and instructions. I tested the settings once and don’t dare to use this on my face.
Miss H.
The beauty devices don’t work as advertised and the company’s customer service is non-existent. I sent three emails with no response. They claim sale items are non-refundable, but the devices are always on sale—essentially making refunds impossible. I had to go through my bank to get my money back. Avoid this company at all costs.
