NellyM
Poor communication - okay device - hard to tell the impact it makes
I ordered through an instagram add for Black Friday sale - however unsure how honest the sale was, it definitely isn’t worth any more than I paid (around £40) … I would say it’s worth around £25 My order confirmation said I would get an email confirming the order and would receive in about 10 days …2 weeks later still no email and no device received. Starting to feel like I might have been scammed, I emailed the company with my order number reference - which I only had because I screenshotted the initial web page when I made the order. The next day I received the product. It is a cheap box, and no information about the different light settings and what they do, which makes me think it could be purely a gimmick as if they had proof of the lights making visible improvements to skin this would be marketed and communicated to the customer. On first use I do enjoy using the device, feel like im treating my skin, and after a couple days I think my skin looks a little tighter and more clear - but this could be placebo as I have okay skin anyway which is better some days without using devices. The one thing that concerns me is you are advised to only clean the device with tissue - no water … but over time I can see this gathering face oils and dirt in the middle rivets where the light bar is - which could start causing spots? I’ll think about ways I can disinfect the device without water or moisture. Overall 3 stars, communication was poor, tracking was poor, device instructions were poor, but the device is what I expected … if I wanted more there are more expensive products out there that I could have bought - you get what you pay for.