glow with usglow with us is listed under Salons & Clinics.
glow with us (truebeautyglow.com) has 128 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Michelle
I purchased the True Beauty Glow device and it stopped working after a few months. The company replaced it but that product lasted a few weeks. No one will respond to my requests for a refund. Do not buy this product. It is a True Scam. Michelle Baker
Karen M.
Ordered product on March 22, 2026, as of today, May 6, 2026, I still have not received it. Have not even received a tracking number. Emailed customer service and no response. Called phone number listed and no response. Filed a claim with PayPal and they responded back for me to give it time to be delivered. Escalated to PayPal and they respond to them with a tracking number showing package had been delivered. Still no package delivered or received. PayPal denied claim. So I’m out $50 and no product. DO NOT ORDER FROM THIS PLACE! THEY ARE A SCAM. ZERO CUSTOMER SERVICE.
S B.
The product is horrible and cheaply made and they do not refund your money if you return. I will file complaint about keeping money and product even after item is returned!
Ruth B.
Did not get what they advertised. Much smaller version. 180 day return policy with ad, now they say item can't be returned! Offered 30% back. I wouldn't give them a star at all if I had the option.
Jerilee S.
Do not waste your money! The packaging is horrible. The mask is just tossed in a box with cords all loose. It arrived looking used/refurbished although they say it is definitely new. I have been trying to return the mask and they refuse to let me return it because it was “on sale”. On their website it says 100% satisfaction guaranteed (lies). When asked about that they said oh that’s not for returns it’s for assisting the customer through product assistance and warranty.
Vicki H.
Terrible experience. Very disappointed in the product. Cheaply made, doesn’t hold a charge. Tried to return it and told no return/no refund because it was “on sale”. Total ripoff!
Mena
I bought this item: TRUE BEAUTY GLOW, Face scultp tool. Misleading pros. Nothing like what is advertised on social media. I have something similar and the item is meant to pulsate, literally nothing happens, zero lift. Does nothing other than rubbing a plastic tool on my face. Pointless customer service. So didn't bother returning
Tina B.
DO NOT ORDER FROM THIS COMPANY! I used my True Beauty Glow LED mask two times, and it quit working. I have sent 5 emails over two weeks and have zero responses! Their website states easy returns and 100% guarantee. This appears to be a lie and false advertising!
