trotpets.comReviews of trotpets.com

i really wish i could attach all the stupid “update emails” they would send out trying to make their customers pity them just to be scammed in the end. this was one of the few times i decided to splurge on something so trivial like dog food bowls, but my pups are senior doggies & deserve it. wow never again & definitely not online. we’ll never get the product & im out $130. really sucks bc it ruins the integrity of true start-up companies online. lastly, if they really had shipping issues as “stated” they should’ve automatically refunded everyone as soon as they knew. HUGE 🖕🏻🖕🏻🖕🏻f you❗️to @trotpets @trotpets - don’t even bother responding with sorry excuses, arguing with customers, or the fact that that was the previous owner! doesn’t matter - you took on the company = you took on the previous issues & customers deserve their product/refunds ASAP. i ordered with SHOP PAY so im just out because “oh sorry” yeah i think not. it’s not a coincidence everyone calls you guys a scam. you can respond with a solution to my issue if you so choose to respond. thank you & have the day you f-ing deserve.

Lost out on over $200. I ordered my bowls almost a year ago. The only communication I received via chat was “it’s coming soon." But apparently their company shut down. Another dog mom scammed

I ordered mine in August. Was told in September that it would be soon. Now their website is down and there are no phone numbers to reach. That’s a lot of money to be scammed out of!

WHAT A SCAM. Ordered these a year ago. At first I got a response in my emails but now, nothing. Also their website is down....what a waste of $90. Also, their email is now not working when I try to contact them.

I ordered a raised bowl set 9 months ago. In September, I emailed to touch base and was told shipments were going out daily and that it shouldn't be much longer; waiting another 2 months, I just sent an email last week...not getting any response, I went to their website saying it was currently unavailable and noticed they were "away" on their Facebook page. I never received any communication about liquidation or not being able to fulfill customer orders. Obviously very disappointed, I reached out to my credit card company and, luckily, was able to get a credit issued. I'm sorry to everyone that was scammed. Trot Pets really let A LOT of people down.

I think the company shut down and ran away with all the preorder money. Their email is no longer active, and there's no response on their website chat. Update: the company is requesting more information from all of the negative reviews, hoping people won't respond so their reviews will be deleted. If they want me to delete my review, they should send the product I paid for. Update 2: The company is now trying to mark all poor reviews as fake. They really are doing anything except for sending me the items I paid for. Do not trust this company!

It is disgusting that this company's website is still running and taking orders. Like others, I ordered two feeders from this company and have received several "update" emails over the last six months promising that the orders were being manufactured & would be delivered...and nothing ever arrived. Last week I get an email that the company has declared bankruptcy and instructions on how to file a claim. Whether I will ever see that $218.00 back, I don't know.

I ordered a set of Trot Pets Dog bowls in November 2021. Having supported many start ups over the years, I was not surprised at the delays, knowing that there are always problems. Trot Pets had a social media presence and I was kept apprised of delays and anticipated deliveries. That is, until Oct 29, 2022 I receive an email from someone I don't know, notifying me, "NOTICE OF ASSIGNMENT FOR THE BENEFIT OF CREDITORS AND DEADLINE FOR SUBMITTING CLAIMS" without any other explanation, was this a bankruptcy, is it a scam? At the same time social media has been turned off for comments. They have my money and have had it for a year, now I cannot even ask for a refund.