Stephen C.
Took my money- I didn't receive a…
Took my money- I didn't receive a product or my money back after years

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Stephen C.
Took my money- I didn't receive a product or my money back after years
Brooke P.
I ordered the bowls in February of 2022. I knew it was pre order and have no waited an official year tomorrow. We have not been given any updates since 5 months ago. Now it seems there is no business and I am out over $100. Not right,
Karla D.
I would give a Zero if I could. Paid and was charged then waited forever. I sent a message requesting a refund. Never happened. How can they have taken all that money and scammed so many people? Lesson learned not to purchase anything off of Facebook!
Sandy D.
Ordered 2 sets of bowls, one for the new puppy and the older one. Charge was immediate on my card, so I expected it to ship. Couple of emails saying order will be shipped, but when I checked online there was no tracking and no updates. I emailed them, multiple times to different email addresses and never received a response. I only waited a couple months and immediately called the credit card company to file a dispute. They were going to contact the company and I'm guessing they also received no response because I was credited my full amount and the interest that I was charged.
stephanie C.
Totally scam worse lying company ever! took our money and ran with it! Horrible people
JRSWCD
Same as all others. I ordered my bowl 12/3/21. Like others I got emails saying production was delayed, etc., etc. Very disappointed. Paid $44 for nothing. Extra bummer is that I paid via PayPal. Don't think they offer refunds. I wish I could give zero stars.
Haley L.
I have waited for 10 months and never received the product I purchased from Trot Pets. They have paused all of their social media, disabled comments, and their customer service email is no longer available. There is no way to get a refund.
Hallie W.
Placed my order in April and gave them the benefit of the doubt. Received two emails and then nothing. Paid a lot for a scam.