Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

I visit the Norton Shores, MI Cafe at LEAST several times a week. Their staff is horrible. They are very unfriendly, they never smile and act annoyed when you ask questions. It is obvious that they do not care about the customers. The staff socialize with each other, they are whispering and laughing about the customers. They are so inappropriate. I never see the owner or a manager. The managers do not stand out any different than the staff. One male employee with long curly hair is so rude, he tosses your bag of food onto the counter and doesn't care if your items tip over or not. They usually hand you your smoothies at the drive thru dripping down the side of your cup, with no napkins. This is the only location in our area, and if there were closer locations nearby, I guarantee I wouldn't go to this one and have to put up with that HORRIBLE customer service from Norton Shores location. They don't even deserve a one star rating! They really should do some training with their staff.

I visited the cafe in Rockingham, NC. The staff never acknowledged us nor did they wait on us. One of the crew looked me in the eye and said absolutely nothing. The other two crews also did not say anything. After about 5 minutes of this treatment, my sister and I left the cafe. I am so shocked at their behavior! It was deplorable! I will NEVER go to that location again. If you wanted great service, go to the one in Southern Pines, North Carolina.

I ordered 3 Paradise Point No Banana, substitute banana for strawberry. I was charged $1.50 for the substitute of strawberry. When I got my order 2 of them had banana and hardly any strawberry because the color was so pale and the other didn't taste like anything and had big chunks of ice. Very disappointed. Bexley, OH. order # 40384547784856 total $24.57

Had 2 large orders at different times today and staff was wonderful! They were super busy but held it together and super friendly service!! Highly recommend!! Thank you!!

I just went and purchased three of the tropical cups and very sweet, but the fruit was beautiful in the cups. They had an assortment of fruit and granola and honey , they were beautiful. I took a bite of them. They were so sweet. I couldn’t continue eating them and the other person that I purchased a cup for, threw theirs way as well .both were tossed , we couldn’t eat them. They were too sweet. They had honey in them, but the granola that they put in it tasted really sweet too . I was very disappointed and I will never buy another-fruit bowl from them again . I like their smoothies, but I always ask for Splenda to cut down the calories and the sugar and they taste delicious but never will purchase a bowl again

THE BOSS AT TROPICAL SMOOTHIE ON CARDINAL BLVD IN LOUSVILLE KENTUCKKY TOUCHED/MOLLESTED A 16 YEAR OLD GIRL THAT JUST STARTED WORKING THERE & HE ALSO MOLESTED AHMERE RUTLEDGE .

Order taker too busy socializing to listen to order. The second time she got it. Manager or the person in charge was too busy flirting and sharing phone number with a customer to make good or note customers waiting over 30 minutes in the airport where we are trying to catch flights. Ticket feed machine broke and three people standing around while customers waiting for food. Avoid if possible.

With everything going on lately you would expect anyone working in the food industry would wear a hair net and gloves. I was is your latest Cafe on Delaware ave in Buffalo NY. I noticed multiple employees digging bare hands into the ice and ice cubes sliding down their hand and wrist with no gloves. On top of that long hair with no nets dangling over the fruit station. Is this the company standard? The food and drinks are amazing. But when I was in line other patrons were commenting as well with the same concerns.