I was running late for work and I stopped at the Melrose Park location for my free smoothie, Ana was very helpful with my order because I had a free Birthday smoothie but the code didn’t work so she helped me get the smoothie through the app. Thank You Ana for your great service
SB
Sabu B.
So bad experience,
I was really disappointed with my visit to this smoothie place. I ordered a smoothie that was supposed to include yogurt, but instead, they gave me frozen yogurt chunks and fruit—nothing blended properly. It wasn’t even creamy; it seemed like they just used water instead of actual yogurt! The quality felt so cheap, and it didn’t taste good at all. For the price, I expected much better. Definitely not worth it.
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AA
April A.
Tropical smoothie on US1 and Edwards…
Tropical smoothie on US1 and Edwards drive how can you have a boss there as a manager that's been the prison for fraud credit card fraud burger and dwelling more than $300 using fake IDs how can you have a manager there running a store when he is already been to prison three times for credit card fraud
TI
Tiffany
Tropical Smoothie Cafe on Cardinal Blvd…
Tropical Smoothie Cafe on Cardinal Blvd in Louisville, Ky. is the best! I go everyday for my Paradise Point Smoothie. They know me by name and greet me before i get to the counter, all the employees are nice and always smiling. Sometimes, i send my husband or grandkids in to get my smoothie and they just say my name, that's how awesome the staff is. They recognize their customers. Thanks Again, Tiffany
MB
Mary B.
I ordered from the Pineville Louisiana…
I ordered from the Pineville Louisiana branch. I ordered a green Caesar salad with ranch instead of Caesar dressing and my salad was amazing. It was the best ranch that I have ever tasted. I will definitely be ordering again.
MP
Ms.Pena
Unpaid employee
My child works for Tropical Smoothie located at 2236 Delaware Avenue in Buffalo and has worked and has not been paid for his services.His paycheck was deposited in to an unknown account and when we addressed the manager Belinda Acevedo about the issue she said it would be fixed and put into his next pay check, over a month ago. I constantly keep asking her about the issue.The manager continues to give us the run around about the matter, and continues to blame it on the accountant named Sandy. We have been patient on allowing them to resolve the matter however nothing has been resolved.I am highly upset because it has been over a month and he still has yet to be paid. I will be contacting the BBB tomorrow about the matter if I don’t hear from anyone within the next business day. This is so unprofessional and illegal.
KR
Kim R.
Service is horrible
The product is fine, however. The staff at the location in Avon, Ohio is by far the worst team of employees EVER. They act like they are doing you favors by taking your order. Not one of the 3 employees smiled at me-said hello, thank you-absolutely zero interaction besides listening to what I wanted to order and how I wanted to pay. I am not being racial as I could give 2 cents about this but in order to identify, this is the best I can do. I believe he is oriental , extremely good looking and that’s where it ends. He does not smile. Does not look you in the eye and is so
Unpleasant, that I felt as though I was doing something wrong by ordering a smoothie! A young girl with red hair was making the food; wraps, bowls, etc. I watched her twice take orders to the front counter and literally throw them down-mutter what it was-that customers had to speak aloud and ask what item it was! A customer asked for napkins because the dispenser was empty- male walked to his work station, pulled out about 10 , tossed them on the counter and didn’t utter a word-nor did he even consider the concept of filling the dispenser for the next guest. There were about 15 people in the store. When I got my smoothie, there were none left and I didn’t even bother to ask for one because I couldn’t wait to get the hell out of there!
I looked them up on reviews and saw that they had 2 stars with tons of negative reviews. Not surprised! Fortunately they have another store close by in Crocker Park that has 4 stars that I will now frequent. You might as well close Avon, because every single customer was complaining about the service, or should I re-rewrite-LACK OF AND OFFENSIVE SERVICE.
TY
Tracy Y.
Terrible experience, waste of money, rip off
Our past 5 orders they have missed items and when you call they just don't care. We order from work and there hasn't been a single order that they sent everything we ordered yet... We kept trying to give them another chance but today... yet again... forgot the edible straws (for the 3rd time in a row). They either give the wrong chips, or no chips. No sauce on the sandwiches or so much sauce it just turns it all to mush. The smoothies taste good with the edible straws (which they forget) and once in a while the sandwich is good, but we finally have to cut our loses and find a new place to door dash for lunch. The worse part is the horrible uncaring rude customer service when you do call.... It's just disgusting.