TrippyStore.comReviews of trippystore.com

Response from TrippyStore.comJun 13, 2022

Hi Leah, Thanks so much for the kind words! I've checked out the details of your order and I see that your second package containing your last two posters is currently estimated to be delivered on 6/14. We hope that you love them :) Please let us know if you have any questions at all. Tye - TrippyStore.com

Response from TrippyStore.comJun 3, 2022

Hi Daniel, Thanks so much for the love! I'm glad we were able to help you get your address sorted out. I see that your order is still estimated to ship on 6/7. We will email you a shipping notification at the email address provided with your order as soon as that information is available :) We can't wait until you receive your order! Some of the posters you picked, particularly the Monkey Mushroom Black Light Poster, are some of our newest most rad designs and I hope you love them. You can see the shipping page on our website using this link: https://trippystore.com/pages/shipping Please let me know if you have any questions at all. Tye - TrippyStore

Response from TrippyStore.comJun 2, 2022

Hi Katrina, Thanks for providing additional information so we could check out the details of your order! Your order shipped on 6/9. You should have already received a shipping notification at the email address provided with your order that links you to your tracking information on our website when you click the "view your order" button. I've tracked your package and see that the USPS indicates your package has been successfully delivered :) I see that your order wasn't available to ship immediately when you placed it on our website. We emailed order updates to the email address provided with your order on 5/23 and 5/31. I am sorry that your tapestry didn't ship sooner. Typically an order ships when all the items are ready and it can take 1 - 8 business days. This is in addition to the amount of time it takes the carrier to deliver your package once it has shipped. You can see the shipping page on our website at this address: https://trippystore.com/pages/shipping Please let me know if there is anything else I can help you with. Tye - TrippyStore.com ------------------ Original response: ------------ Hi Katrina, I'm happy to help! I’m having trouble finding a recent order for a tapestry placed under the name "Katrina". Could your order have been placed under different information or do you know your order number? When an order is placed on our website, we provide an email order confirmation that displays your order number. Delays do sometimes occur, but we also provide order updates to the email address provided with an order. I am sorry for the trouble, but I've also checked our customer service log and I don't see any recent emails using the name "Katrina". Please let me know if you have any questions at all. Tye - TrippyStore.com

Response from TrippyStore.comMay 19, 2022

Hi Cole,  I'm happy to help and I'm sorry for the trouble with your package! I've also emailed you from our customer service email at [email protected].  I see that a poster on your order was taking longer to ship than typical and we split your order into two shipments. The first part of your order shipped on 4/21 and the second part on 5/2. We emailed shipping notifications and updates about your order to the email address provided with your order on 4/6, 4/11, 4/21, 4/27 and 5/2.  Again, I am sorry for the trouble with your package, but we're happy to help :) Typically an order ships when all the items are ready and it can take 5 - 8 business days if an item is in high demand. This is in addition to the amount of time it takes the carrier to deliver your package once it has shipped. A link to our shipping policy is available on each of our product pages directly above the "add to cart" button and at the bottom of each webpage. You can see the shipping page on our website using this link: https://trippystore.com/pages/shipping Please let me know if there is anything else I can help you with. Tye - TrippyStore.com

Response from TrippyStore.comMay 19, 2022

Hi Cale,  I'm happy to help! I am sorry that your experience with our company wasn't more positive.  I've checked out the details of your order and I see you were interested in adding a few additional posters to your order, including the Mac Miller - Most Dope - Poster.  If you're still interested in a few additional posters, please email us at [email protected] and we'll be happy to set up an order for you with free shipping applied :) I am sorry for any inconvenience and I hope you'll decide to give us another shot.  While delays do sometimes occur, typically an order ships when all the items are ready and it can take 5 - 8 business days if an item is in high demand. This is in addition to the amount of time it takes the carrier to deliver your package once it has shipped. A link to our shipping policy is available on each of our product pages directly above the "add to cart" button and at the bottom of each webpage. You can see the shipping page on our website using this link: https://trippystore.com/pages/shipping Again, I am sorry for any inconvenience.  Please let me know if you have any questions at all. Tye - TrippyStore.com

Response from TrippyStore.comMay 20, 2022

Hi Alana! Thanks so much for sharing :) We just love spreading around awesome artwork and I'm so glad that you love all your posters. I've checked out your orders and I have to say, the Mushroom House - Black Light Poster you recently purchased is one of our newest and wow does it look great under a black light. Let us know if you need anything at all and we'll be happy to help. Tye - TrippyStore.com

Response from TrippyStore.comMay 20, 2022

Hi Vanessa, Thanks so much for telling us about your experience with our company! I see that the poster you ordered was in our collection of items currently estimated to ship in 1 business day when you placed your order :) Our stock levels change rapidly and items constantly come and go, but you can always check out items on our website currently estimated to ship in 1 business day here: https://trippystore.com/collections/ships-in-1-business-day You can check out our shipping page here: https://trippystore.com/pages/shipping Please let me know if you have any questions at all. Tye - TrippyStore.com

Response from TrippyStore.comMay 20, 2022

Hi Taneya, I'm so glad that we were able to help you make changes to your order and that everything arrived perfectly! We just love when it works out that way :) Please let me know if you have any questions at all. Tye - TrippyStore.com