TrifectanutritionAs seen on Netflix, Trifecta is a meal delivery service that delivers pre-cooked, balanced meals to customers' doors in all 50 states. Our meals are designed to be healthy and convenient, and can support a variety of diets and goals, including weight loss and fitness. Trifecta meals are made with high-quality, sustainably sourced ingredients, including lean proteins, complex carbs, and vegetables. They also offer chef-curated meals that fit specific diets, such as keto, paleo, and clean meals.
Trifectanutrition (trifectanutrition.com) has 134 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Jon
The food is ok, it’s what you would expect for healthy meals. The problem is getting what you ordered. On my 2nd and 3rd box they each had a wrong item. On my 4th box, 5 of the 7 items I ordered were wrong. They doubled up 1 item I ordered, and then it’s like someone just randomly put things in a box for the rest. It’s nice that they give you a refund for the wrong items, but it makes it hard to plan when you place an order, and just don’t get what you ordered.
Nikki Von C.
I really wanted to like Trifecta because the concept is great, but the food just didn’t deliver. The meals I tried were bland, under-seasoned, and some were noticeably dry. The turkey was especially disappointing, and even the marinara had very little flavor. Healthy food does not have to taste like punishment. For what these meals cost, I expected better texture, better seasoning, and food I would actually look forward to eating. Instead, I found myself avoiding them altogether. Great idea. Poor execution. I’d rather cook simple high-protein meals myself than pay premium prices for food I don’t enjoy.
Response from TrifectanutritionOct 7, 2026
Thank you for giving Trifecta a try and for sharing your honest feedback. We understand that convenience only goes so far if the food itself is not something you genuinely enjoy eating. Our meals are designed around specific nutritional goals, but we agree that healthy eating should still be flavorful, satisfying, and enjoyable. We’re disappointed that the meals you tried, particularly the turkey and marinara, did not meet that standard for you. Taste and texture are subjective, and we know Trifecta will not be the right fit for everyone. That said, feedback like yours is valuable because it gives our culinary team specific areas to evaluate, including seasoning, moisture, and texture. We appreciate you giving us the opportunity to earn your business, even though we ultimately fell short of your expectations. We wish you the best with your own meal preparation and appreciate you taking the time to share your experience.
David C.
I tried Trifecta for several weeks, and ended up not being satisfied with the food. I cancelled my account by their prescribed method - emailing (which they confirmed they received, and responded that they didn't know my name or email - even though they had it from my email message itself). They are saying they could only see like an Apple ID - which is no method I have ever used for logging in anywhere. Never, and they just talk over my head about it. Furthermore, my service stopped for 6 weeks. Why wouldn't I think my account is closed? Who wouldn't? After 6 weeks, while out of town I received not one but two boxes!!! They are still sitting on my front porch rotting. I'm mortified not only they they act like this was my fault somehow when I cancelled in good faith, stopped receiving their product, then all of a sudden received two boxes (the second one was processing before I even realized what was happening). I'm now out the cost of $243.82 (the price of 2 boxes) because they won't refund me for food I didn't order from an account that they clearly should have cancelled. It's also important to note that the food is not great. Every meal tastes essentially the same and extremely bland. Furthermore their customer service members are rude and condescending, Trent and Dave. DO NOT DO BUSINESS WITH TRIFECTA! In response to the company reply below: 1. They acknowledge my cancellation request. 2. My shipments STOPPED. For 6 weeks. Who wouldn’t assume Trifecta did their job? 3. Suddenly charges and boxes appear after this time period. Please also notice the tone and demeanor in their response. For as abrupt and “consumer blaming” as it is here, they are much more rude and condescending directly one on one. AGAIN: DO NOT DO BUSINESS WITH TRIFECTA
Response from TrifectanutritionAug 4, 2026
Hi David, We’re sorry to hear that you were dissatisfied with your experience, but we want to clarify several important points in your review so that readers have an accurate understanding of what occurred. You do have a Trifecta account, and we provided you with documentation confirming this. We shared a screenshot of your account dashboard showing the subscription, as well as the Apple Private Relay email address associated with the account. Your account was created using Apple’s “Sign in with Apple” feature. When a customer uses this option, Apple generates a Private Relay email address that conceals the customer’s personal email address from the business. This is an Apple privacy feature that Trifecta does not control. We also explained to you how to access this account: by selecting **“Continue with Apple”** when logging in, rather than attempting to log in with your personal Gmail address. The fact that your Gmail address does not independently locate the account does not mean the account does not exist. We provided you with the information necessary to access the account and showed you the account dashboard associated with your Apple ID. More importantly, when you first contacted us after hours on June 24th requesting cancellation, you emailed us from your Gmail account (not associated to your Trifecta account nor did that email contain any identifiable information - No name, no subscription number, no phone number, or any other identifying information that would allow our team to locate the account. We replied to that email the following business day, specifically requesting additional information so we could identify your subscription and assist with the cancellation. We did not receive a response to that message, though we do see that our email successfully landed in your inbox without bouncing back. It is also important to distinguish between skipping deliveries and canceling a subscription. Your subscription remained active during the weeks in which deliveries were skipped. Skipping an order does not deactivate the underlying subscription, and subsequent orders can therefore be generated when the subscription resumes. As soon as we were able to identify your account, we deactivated the subscription. We also explained that one final order had already entered processing and could not be stopped at that point. We understand that you are unhappy with the outcome, but we cannot characterize these orders as unauthorized or as orders generated from an account that did not exist. The account did exist, we provided you with documentation identifying it, and our records show that we responded to your initial cancellation request and asked for information needed to locate the account. Unfortunately, we did not receive the requested information or a follow-up from you at that time. It was only when you emailed us this week that you provided us with your first and last name, to which we were then able to locate an account to deactivate. We have thousands of customers who are very happy with their Trifecta experience, and we’re proud of the service and meals we provide to them. We recognize that Trifecta may not be the right fit for everyone, and we respect your decision not to continue with our service. However, we believe it is important to correct the record when statements suggest that we ignored a cancellation request, that no account existed, or that we had no way of responding to your request. We remain committed to treating our customers fairly and transparently, and we’re always willing to address concerns directly.
D. A.
1) meals have a bland taste and seems like they use the same spices for everything and it's just wrong. 2) BRAND new customer, i literally just signed up, and didn't realize their cut off time was the day after I signed up and I am out of the state the day they deliver the food (which is 1+ week ahead of time). I immediately contacted customer service to try to put a stop on the order. They said "NOPE" and "since you're away, have a friend or family take your food". Such crap customer service. I've tried numerous other meal delivery services and they always find a way to accommodate unexpected scheduling issues as an ESTABLISHED customer... so I expected at least some flexibility for a new customer. 3) try Cook Unity or ANYTHING besdies this service.
Response from TrifectanutritionMay 23, 2026
We understand the frustration of missing a cutoff deadline and having an order arrive during travel plans. However, we also believe it’s important to provide full context for readers, especially as the same complaint is now being reposted across multiple review platforms. The central issue here was not a refusal to assist a customer or a lack of willingness to help. The request to stop the shipment came four full days after our posted cutoff deadline, after the order had already entered fulfillment and carrier processing. At that stage, we no longer had any physical ability to cancel, intercept, or reroute the shipment. Perishable meal delivery operates on extremely tight production and logistics timelines. While some services may occasionally accommodate requests made shortly after cutoff, a request made several days afterward is simply beyond what most operations can realistically reverse. Our representative’s suggestion to have someone retrieve the package was not dismissive; it was the only remaining practical option available once the shipment could no longer be stopped. We certainly respect every customer’s right to share their experience publicly. At the same time, repeatedly posting the same complaint across multiple platforms does not change the underlying facts of the situation or the logistical limitations involved. As for the meals themselves, taste is subjective. Many customers enjoy our meals and nutritional approach, though we understand they were not a fit for this customer’s preferences. We’re sorry the experience did not meet expectations, but we also want prospective customers to understand this situation stemmed from a missed cutoff timeline rather than an unwillingness from our team to help.
Elise D.
I ordered steak and both times they sent me rice each time. When I asked for a refund, they refused.
Response from TrifectanutritionApr 1, 2026
Hi Elise, We take concerns like this seriously and want to ensure everything is accurately represented. After reviewing your account and order history, we were unable to find any instance where steak was selected, charged for, or included in your orders. Because of this, there was no charge for steak to refund. All itemized receipts are available in your account for review at any time, and we’re also happy to provide copies directly if needed. It appears there may have been a misunderstanding regarding the items selected in your weekly order. Our support team reviewed the request thoroughly and responded based on the actual order details, which is why a refund was not issued. In other words, we cannot refund something you were never charged for. We always aim to be fair and transparent, and we stand by both our billing accuracy and the way our team handled this situation. That said, if you’d like us to walk through your orders with you step-by-step, we’re more than happy to help clarify.
Stacie W.
This company isn’t good…their food is extremely bland, I wouldn’t recommend anything I’d tried from them. Their customer service is equally as awful..one of those companies that’ll charge you early, deliver early, and when you try to contact them about it “welp there’s nothing we can do.” I’d intentionally skipped 2 weeks after I’d received my first order from them, I wanted a full reflection on whether or not I wanted to continue with them. They sent me my third weeks orders, without me even picking my meals, immediately after I’d just gotten my first week. I tried explaining to them that I’d paused two weeks between shipments so I could take my time in a decision. “Welp, sorry, nothing we can do.”..what do you mean? My order wasn’t due for another two weeks? “Welp sorry, nothing we can do”…it arrived super early…and it was a total waste of money because I wound up not even enjoying their meals. I wouldn’t have been so upset about it if they tried to work with me on it, but there was zero effort to correct an early charge and early delivery. It was like I was scammed. That’s honestly what it felt like. So- if you’d also like to throw money down the drain and taste the blandest of foods in all of the land, go ahead!
Response from TrifectanutritionFeb 2, 2026
We’re sorry to hear you were unhappy with both the meals and your experience, and we want to clarify a few important points for anyone reading. Regarding the shipment in question: our system records timestamps for all account actions, including skipping weeks. There is no record of the January 16 delivery being skipped before the cutoff deadline (Friday, January 9). What our records do show is that on Saturday, January 10 (after the cutoff had passed) you logged into your account and skipped the January 23 delivery, which was the first remaining date available to skip online. That same day is when you contacted our team to cancel and dispute the January 16 order. Additionally, a reminder email was sent on January 8 notifying you of the upcoming deadline to make changes or skip the January 16 shipment. Once the cutoff passes, orders are already in production and unfortunately cannot be canceled, refunded, or rerouted—this applies consistently to all customers. We understand how frustrating it can feel to receive a delivery you no longer want, but the charge and shipment followed the subscription terms and timeline exactly as outlined and communicated. Our team did review the situation and explained these constraints at the time. Taste is always subjective, and we recognize that our meals won’t be a fit for everyone. We’re disappointed that the experience left you feeling upset, but we want to be transparent that this was not an early or unauthorized shipment, nor a case of skipped weeks being ignored. We appreciate the feedback and wish you the best in finding a service that better fits your preferences.
Ben
Food Quality Poor. Attempted to Cancel 6 days in advance but will not cancel without 7 days. Value does not reflect cost. Repeat meals provided instead of 7 unique meals. Gross
Response from TrifectanutritionJan 5, 2026
Thank you for your feedback. I’m sorry to hear you were dissatisfied with your experience. Regarding your cancellation request, all subscription changes or cancellations must be submitted at least 7 days prior to the scheduled ship date. This requirement is clearly outlined on our website and in our Terms of Service, which are agreed to at the time of sign-up. While your request was made 6 days in advance, the order was already in production and could not be cancelled or refunded. Your subscription has since been successfully cancelled, and no future orders will be processed. We acknowledge your feedback regarding meal variety, quality, and value, and it has been documented and shared internally. While we regret that Trifecta was not the right fit for you, we appreciate you taking the time to share your experience.
SC
I received my first delivery from Trifecta today - which was supposed to be delivered yesterday. A digit on the address was inadvertently entered wrong but that house number does not even exist. When the adress could not be found, instead of reaching out to me to iron it out or leaving the package at the warehouse, the driver left the package at someone else's door, knowing good and well that it is not the correct address. When I finally got the package today, all cold packs were melted and leaked onto the food, package was not even cold! This food has been on the road for days, left out in Texas summer heat for hours, went back to their warehouse, and again been on the road for hours to get delivered to me. The food is not safe to consume anymore! To top it off, they refused to give me refund. They need to take the 'food safety' course AGAIN! After I see how they -cannot- handle their deliveries and cold supply chain, I would not eat anything prepared by this company. They have zero regards for your health and no control over their own business. EDIT: The order was not delivered to the address with a digit error by Trifecta's team. The order was dropped at a completely different address that is unknown to me and left out there in Texas heat. That action has nothing to do with original address provided being wrong. At the time, your team did not know the address was wrong - and they still could not deliver! Had this package been delivered to the original address provided, I'd take responsibility for that and not ask for a refund. However, in this case, Trifecta did not deliver the package to any of the addresses that I provided on time as they should have. Instead of assuming responsibility, Trifecta is charging me in full for completely inedible food and asking me to purchase more food from them as a 'courtesy'. After seeing how these foods are being delivered, I don't even know how many times they are melted/frozen during their so called 'cold chain'. After so many days on the road, at least 2 of those without any refrigeration other than the cold packs in the box, which are completely insufficient for Texas, that food must be pure breeding ground for bacteria. And your company still delivered this box to me yhat is literally a health hazard, and asking me to pay in full. One last time, if it is still not clear, I didn't provide the address that you left that box at. Your team left it at the wrong address and now you still want your customer to pay for your team's mistake.
Response from TrifectanutritionJun 23, 2025
Hi there, We’re sorry to hear about your experience, and we’d like to clarify a few important details regarding your delivery. This order was delayed due to an incorrect address that was entered at the time of purchase. When a house number doesn’t exist, as was the case here, it prevents the carrier from completing a timely delivery and disrupts the cold chain we have in place. While we understand how frustrating that can be, the delay—and the resulting food temperature issues—were a direct result of the address entry error. Despite this, we extended a 50% courtesy credit to you as a gesture of goodwill. We routinely absorb part of the cost in situations like these, even when the issue was not caused by our team, because we genuinely want our customers to have a good experience. We take food safety very seriously and adhere to strict protocols, but no perishable product can be expected to hold temperature when delayed and rerouted due to a bad address. We hope this provides clarity, and we regret that our efforts to resolve the situation fairly were overlooked in your review. Sincerely, The Trifecta Team *** Responding to customers *EDIT* reply: We appreciate your follow-up and understand that you're frustrated with how this delivery unfolded. That said, we want to reiterate a few key details to clarify the situation for transparency's sake. The delivery delay and misrouting stemmed from an address entry error at checkout—specifically, a house number that does not exist. When carriers receive an unrecognized or invalid address, they may attempt delivery at the closest match within range or reroute the package. This decision is made by the third-party carrier, not Trifecta directly. Unfortunately, we cannot intercept or redirect packages once they are in transit. We recognize the food was compromised during the extended delay, and that’s precisely why we offered a 50% courtesy credit—despite the fact that the root cause of the delay was a customer-side error. Our cold chain is engineered to withstand standard shipping timelines, but once the package is undeliverable or rerouted due to incorrect details, that chain breaks down—especially in extreme climates like Texas. We do not take food safety lightly, and it’s disappointing to see accusations that imply otherwise. We stand by our resolution as fair under the circumstances, and while we regret that this experience has led to your dissatisfaction, we did all we could within reason to make it right.
