TriconReviews of triconhomes.com

Response from TriconJun 18, 2026

Thank you for your service and for bringing this matter to our attention. We understand how concerning this situation must be, especially during a military relocation. Based on our policy, when valid military orders are received and processed, residents are not charged lease termination fees, and security deposits are not withheld as a result of a military move. The concerns you've described do not align with our standard practices. We would like the opportunity to review your account and the documentation provided to better understand what occurred. Our team will look into this matter promptly and work to resolve any errors as quickly as possible. We appreciate you bringing this to our attention and will be reaching out directly to gather any additional information needed.

Response from TriconJun 18, 2026

Thank you for taking the time to share your experience. We are delighted to hear that your leasing and move-in process went so smoothly. We are especially pleased to hear that Justin provided such helpful and personable service during your initial walkthrough and helped make your move-in experience seamless. We'll be sure to share your kind words with him and the rest of the team. Thank you for choosing us as your home. We appreciate your feedback and look forward to continuing to provide you with a great resident experience.

Response from TriconJun 18, 2026

Thank you for sharing your experience. We are so glad to hear that our team was able to provide the support and assistance you needed throughout your move. Relocating long distance can be challenging, especially when selecting a home and community from afar, so it's wonderful to know that our team helped make the process easier and gave you confidence in your decision. We strive to provide a seamless experience for all residents, and we're pleased that your move was a positive one. Thank you for choosing our community. We appreciate your trust and look forward to continuing to serve you.

Response from TriconJun 26, 2026

Hi Emily, We're sorry to hear about your experience, and we appreciate you taking the time to share your feedback. After speaking with you, our team identified two maintenance concerns and has been actively working toward a resolution. The work order to resurface the countertops has been approved, and our vendor will be reaching out to schedule the work. We are also awaiting the vendor's bid to repair the damaged cabinet doors so we can move forward with the appropriate next steps. We understand how important it is to have these items resolved, and we appreciate your patience while the remaining work is coordinated. Our team will continue to keep you updated throughout the process, and we look forward to getting everything completed for you as quickly as possible.

Response from TriconJun 18, 2026

Thank you for sharing your experience and feedback. We are glad to hear that your maintenance requests have been improving and that issues are being addressed in a timely manner. We value your feedback and are happy to hear your experience has been improving over the past few months. Please don’t hesitate to reach out if there is anything else we can assist you with.

Response from TriconJun 18, 2026

Thank you for sharing your experience. We are also pleased to hear that our maintenance team has been responsive to your needs. Providing timely and reliable service is something we continue to prioritize for all residents. We truly appreciate your feedback and are happy to have you as part of the community.

Response from TriconJun 18, 2026

Thank you for sharing your experience. We are glad to hear that our maintenance team was able to respond quickly and get your AC unit repaired promptly, especially during the heat. Ensuring repairs are completed efficiently and that residents are comfortable in their homes is a top priority for us. We appreciate you taking the time to recognize the technician’s timely and thorough service. Thank you again for your feedback and for being part of the community.

Response from TriconJun 18, 2026

Thank you for sharing your experience. We are very glad to hear that Victor was able to provide such helpful and supportive service while addressing the issue in your yard. It’s great to know he took the time to explain the situation clearly and ensured the repair request was properly handled. We appreciate you recognizing his professionalism and dedication to assisting residents. We will be sure to share your kind feedback with Victor and the team. Thank you again for taking the time to let us know about your experience.