TrestaReviews of tresta.com

Outstanding service!!!!

Really have no idea how this service isn't rated 5 star by everybody. They take care of you and it's packed full of features like no other.

I really can't put into words how much I love this service. The feature set and pricing are unmatched. The customer service from day one was awesome. But what really strikes me is their transparency and simplicity. No gotchas! For example, read their privacy policy. They have gone to great pains, after the lawyerese to explain in layman's terms what you just read.

As a wedding planner and small business owner, my work load and call volume changes daily. I'm rarely able to drop what I'm doing to grab a pen and paper to take information or contact numbers. I love having Tresta because it not only helps me stay up-to-date with my clients, but the call recording feature allows me to work with clients in real time over a call and then go back and review the log to make notes or adjustments. It's really helped me stay organized even when I'm at my busiest. This is a must have for small business owners that are serious about growing their business.

I absolutely love Tresta. Their support team is the most responsive and helpful support team I've ever worked with for a SaaS product. We have built out a super complicated system and the team has been there to help the entire way! Highly recommend.

For my company Tresta is the right product, at the right time, for the right situation. My experience with Tresta has been brag worthy. So, let me brag. First, their customer service is top notch. It has the three components that any high-level customer service team should have. Accessibility, knowledge, and responsiveness. Each Tresta agent that I have spoken with has been engaging, willing to help, and patient with all of my questions…and I have had many. Technology. Due to the recent COVID Pandemic, I have had to move our operations of 19 staff from office to remote in a short period of time. The Tresta App met all of our company technical requirements, staff found it easy to use, and my customers have not noticed a difference in service. And although we have had small technical glitches, the Tresta team has worked diligently to resolve them. There has been only one technical issue that my team experienced and Tresta was unable to resolve. It was due to the age of the agents’ phone. Leadership. Although my business needs with Tresta was supposed to be temporary, my operations manager foresees long term use. Therefore, it was necessary for me to reach out to the Tresta leadership and inquire about long term needs. Such as outbound call recording, mass export of historical calls, and the ability to transfer calls. The Product Specialist that I spoke with was very receptive to my suggestions and stated that a number of them were already in the works for a 2020 release. Cost. Judging cost depends on what you value. If you value the three points listed above then Tresta is a great value. If you judge cost simply by dollars and cents, then Tresta is still a great value.

A nice, simple system that works great for our non-profit!

It has really helped my business. I'm glad that someone thought of it!