Elizabeth K.
Received my tree a day ahead of…
Received my tree a day ahead of predicted date. Everything in box. Easy to put up. Tree is beautiful.

Since 1976, our vision has been to deliver The World's Finest Artificial Christmas Trees™ to your doorstep. Whether you are looking for a specific style or convenient setup options, you will find the perfect tree for your family at Tree Classics.
Tree Classics (treeclassics.com) has 269 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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269 approved reviews, newest moderated first
Elizabeth K.
Received my tree a day ahead of predicted date. Everything in box. Easy to put up. Tree is beautiful.
Linda G.
We have purchased several wreathes & Christmas trees from Tree Classics & have been completely satisfied with everything we have purchased!!
Laura Du B.
I purchased a much larger tree from Tree Classics at least 10 years ago & it was beautiful! Some of the lights have gone out & I wanted LED & a much narrower tree for the space I had. I just put up the tree last night & fluffed it out. It looks very nice, but I was a little disappointed in the quality of the tree this time. It just seemed that the workmanship wasn't quite as good as the previous tree. Several small branches came out while fluffing it & several small clips were loose & just hanging on the branches. Some of the branches had nubs at the end & no needles. I do love the features & the snap tree & ease of setting it up. All in all it is a nice tree, but I expected a little better quality for the price.
Response from Tree ClassicsDec 11, 2018
We’re sad to hear that you are not fully satisfied with your recent purchase, Laura. We stand behind the quality of our products and we’d like to help you out with any issues that you have with your tree. You can send us an email at [email protected] with your order details so we can have one of our Technical Specialist assist you in setting your tree up, or process a warranty claim if necessary. Your feedback is highly appreciated and we’re looking forward to your response.
GAP
This is my third tree from Tree Classics (12 and 9 ft). My first two trees were fine -- received on time, in good condition with all parts working appropriately. My third tree (a slim 7 ft) arrived on time and good condition. Easy to put together until time to plug them in -- the plug on the mid portion does not have the appropriate number of spots to plug in the top and bottom sections. OOPS! A couple of the branches are floppy and will need to be fixed -- extra brackets come with the tree fortunately. Quality control was not the best on this tree. But otherwise I have had good look with Tree Classics with nice looking trees and lights.
Response from Tree ClassicsDec 11, 2018
Hi, thank you so much for your continued loyalty. Here at Tree Classics, we take pride in the quality of our products and we’d like to help you resolve any issues that you have with your tree. If there is anything that you would like to discuss or ask for assistance with, feel free to send us an email at [email protected] make sure to include your order details so we can probe into your case immediately, and come up with the best resolution for you.
Kerry L.
Trees are nice, but need to go further down toward the floor. My BIG beef, is they don't support what they sell. I can't find LED light bulbs for my tree anywhere. Calling support just got me a rep that ssid to go to another companies wed site, "they sell the same lights we use". Guess what? Tthey don't.
Response from Tree ClassicsDec 11, 2018
Please accept our sincerest apologies for the less than satisfactory customer service experience, Kerry. We understand how difficult it could be to find those needed light bulbs for your tree. Allow us to help you restore your tree’s beauty, please send us an email at [email protected] with your order details so we can check your case and provide you with an immediate resolution to your lighting issue. We’re looking forward to your response.
Laura K.
I am so happy with my tree. I would live to post a picture. I am a lifelong real tree only person. Thank you for making my Christmas.
Boggins
We ordered this tree for our niece in Oklahoma, because she has 2 young boys who love Christmas trees but getting a real one is problematic. The boys love colored lights, our niece white lights, so this tree is perfect since you can have both singly or together. I live in Connecticut where Christmas trees are abundant, so I probably will never have an artificial tree. But I can say, you would be hard-pressed to know this was not a real tree even when you're standing close to the needles. Though she prefers full trees, the area where the tree must go is narrow. But even narrow, this tree is magnificent. If you wanna treat a look real, do not bother with even the expensive versions at the big Box stores. They wilt beside these trees For those worried about set-up, it is fairly simple and the most involvement comes when fluffing out the branches.
Ed L.
FORGET Christmas Tree Classics. Their products are UNRELIABLE and if you have a set of lights on your tree that do not work, forget about a replacement piece or replacement tree . . . heck, forget about getting the right replacement lights to string on the tree yourself (which defeats the purpose, anyway, of buying a pre-lit tree). 2015 - tree top doesn't work. Send the wrong replacement lights (since they couldn't send a replacement piece). 2016 - send lights, but don't send replacement piece. 2017 - send WRONG REPLACEMENT PIECE. 2018 - FINALLY send the right piece, but half the lights on the replacement piece DO NOT WORK. Note - I've been VERY clear EACH year EXACTLY what was wrong - sent photos of the tree, the box, the shipping labels, etc. Tonight, when I discovered that the tree STILL DOESN'T WORK AFTER 4 years, they tell me the warranty has run out! THEY NEVER FULFILLED the warranty to begin with! They won't send a replacement. They won't refund my money. Tree goes into the trash. I go to Lowes. DO NOT DEAL WITH THESE PEOPLE. IT IS ONE OF THE WORST businesses I've EVER dealt with online.
Response from Tree ClassicsDec 2, 2018
Hi, Jane. Please accept our apologies for the inconvenience this has caused to you and your family. We will take note of this feedback as we always try to ensure our trees and replacement parts are in the very best condition.