TreatmedyReviews of treatmedy.com

Response from TreatmedyJul 22, 2024

Dear Melody, Thank you for your wonderful feedback! We're thrilled to hear that our device is helping to straighten your toe and that you find it well-designed and easy to use. Your hopefulness about correcting your bunion is exactly what we aim to inspire. If you have any questions or need further assistance, please feel free to reach out. We're here to support you on your journey to better foot health. Best regards, Hailey from Treatmedy

Response from TreatmedyJun 23, 2024

Dear Penny, Thank you for your feedback. We apologize for any confusion regarding the tension adjustment on your Bunion Fix. To release the tension, the black button should be pulled out instead of pushed in. For a detailed demonstration, please refer to our "How to Use" video, which can be found here: https://treatmedy.com/pages/how-to-use-bunion-fix This video provides clear instructions on operating the device and adjusting the tension properly. If you have any further questions or need additional assistance, please don't hesitate to reach out to our customer support team at [email protected]. We are here to help and ensure you have a positive experience with our product. Warm regards, Hailey from Treatmedy

Response from TreatmedyJun 20, 2024

Dear Todd, We are truly sorry to hear about your experience and apologize for any frustration and inconvenience you have faced. Your feedback is invaluable to us, and we take your concerns very seriously. Our goal is to provide effective solutions and excellent service to all our customers. We regret that our product did not meet your expectations and that you were not satisfied with the return process. We strive to make the refund process as straightforward as possible. Our intention with the partial refund offer was to minimize your inconvenience, and we apologize if this came across as unsatisfactory. We want to ensure that this situation is resolved to your satisfaction. We are committed to ensuring your satisfaction, and we would like to assist you promptly in resolving this issue. Please don't hesitate to contact us directly at [email protected] or via facebook or instagram chat. We deeply regret any miscommunication that may have occurred and appreciate your patience as we work to make this right. Thank you for bringing this to our attention. We are committed to learning from this experience and improving our processes to better serve our customers in the future. Best regards, Hailey from Treatmedy

Response from TreatmedyJul 22, 2024

Dear Denise, Thank you for your feedback and for sharing your experience with us. We're glad to hear that you were satisfied with our communication and delivery. We’re sorry to learn that the Bunion Fix and Bunion Sleeve haven’t met your expectations. Our goal is to help our customers achieve relief, and it’s disappointing to hear that you haven’t seen the results you hoped for. To better understand your situation and explore possible solutions, please reach out to us directly at [email protected]. We are committed to resolving this issue and ensuring that you receive the support you need. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right. Best regards, Hailey from Treatmedy

Response from TreatmedyJul 22, 2024

Dear Veronika, Thank you so much for your encouraging feedback! We’re thrilled to hear that our product is making a difference for you, even after just a few uses. It’s wonderful to know that age isn’t a barrier to effectiveness and that you’re finding our product both beneficial and affordable. Your satisfaction means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Best regards, Hailey from Treatmedy

Response from TreatmedyJul 22, 2024

Dear Judy, Thank you for your thoughtful feedback and for sharing your experience. We're glad to hear that you're starting to see some positive changes, even if it's early in the process. It's great to know that the device is comfortable for you and that you’re feeling hopeful about its potential. As you’ve noted, our product is designed to address issues gradually, so it's encouraging to hear that you believe it has the potential to help. We appreciate your suggestion for others to consider our non-invasive solution before opting for surgery. If you have any questions or need further support, please don’t hesitate to reach out. We’re here to assist you on your journey to better foot health. Best regards, Hailey from Treatmedy

Response from TreatmedyJul 22, 2024

Dear Pat, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re extremely happy with your purchase and that the device is making a positive difference in your life. It’s fantastic to know that you’re experiencing less pain and seeing improvements in the alignment of your toes. Your satisfaction is our top priority, and we’re delighted that our product is helping you achieve better foot health. If you have any questions or need further assistance, please feel free to reach out. Best regards, Hailey from Treatmedy

Response from TreatmedyJun 10, 2024

We sincerely apologize for the disappointment you experienced with our Bunion Fix and sleeve. Your feedback is extremely valuable to us, and we deeply regret that our product did not meet your expectations. We want to clarify that if a product is found to be faulty, we do not require returns and instead process a full refund or send a free replacement immediately. We are committed to ensuring customer satisfaction and addressing any issues promptly. Regarding the quality of our products, we take great pride in the fact that thousands of customers have found our Bunion Fix to be highly effective and of great quality. It’s unfortunate that your experience did not reflect this, and we apologize for any inconvenience caused. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a positive experience in the future. Best regards, Hailey