TreatmedyReviews of treatmedy.com

Response from TreatmedyOct 18, 2026

Hi Jeff, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding your order and shipment tracking information. Please be assured that Treatmedy is a legitimate company, and we take these concerns seriously. We apologize for any confusion or inconvenience caused by the difficulty accessing your tracking information. We’d appreciate the opportunity to look into this and assist you further. Please reach out to us at [email protected] so our team can review your order and help address your concerns. Thank you for bringing this to our attention. We’re here to help. Warm Regards, Hailey Treatmedy Support Team

Response from TreatmedyOct 18, 2026

Hi Natalie, Thank you for sharing your feedback. We're sorry to hear that you're having trouble resetting the product, and we understand how frustrating this must be. We'd appreciate the opportunity to assist you. Please reach out to us at [email protected] with more details about the issue you're experiencing so our support team can guide you through the resetting process and help resolve your concern. We look forward to hearing from you and assisting you further. Warm Regards, Hailey Treatmedy Support Team

Response from TreatmedyOct 18, 2026

Hi Alex, Thank you for sharing your feedback. We’re sorry to hear about your experience. We value your feedback and would appreciate the opportunity to understand your concerns and help make things right. Please reach out to us at [email protected] so our team can assist you further. Thank you for sharing your experience with us. Warm Regards, Hailey Treatmedy Support Team

Response from TreatmedyJul 16, 2026

Hi Janet, Thank you for sharing your concerns. We sincerely apologize for the worry this experience has caused. We'd like to reassure you that our website, https://treatmedy.com/, is currently up and running, and we haven't detected any issues on our end. If you were unable to access it, it may have been due to a temporary connection issue or a local network problem. We're also sorry to hear that you haven't received a response yet. We respond to all customer inquiries as quickly as possible, so it's possible that our reply was filtered into your spam or junk folder. If you haven't already, please check those folders. You can also contact us directly at [email protected], and we'll be happy to assist you. Regarding your order, we'd be glad to look into the status and provide you with your shipping information. Please reach out to us with your order number or the email address used to place the order, and we'll investigate this for you right away. We appreciate your patience and look forward to resolving this for you as quickly as possible. Warm Regards, Hailey Treatmedy Support Team

Response from TreatmedyJul 16, 2026

Hello Janet, We appreciate you taking the time to share your feedback, and we're sorry to hear that you've had this experience. We're sorry to hear that the Velcro strap doesn't seem to be fastening properly. To better understand what's happening and determine whether the Bunion Fix is faulty, please contact us at [email protected] with your order details and a short video demonstrating the issue. This will allow our team to assess the problem and provide the most appropriate solution as quickly as possible. If you would still prefer to proceed with a return under our money-back guarantee, our Customer Experience Team will be happy to provide you with the return instructions and assist you throughout the process. We look forward to helping you resolve this as soon as possible. Warm Regards, Hailey Treatmedy Support Team