TreatmedyReviews of treatmedy.com

Response from TreatmedyJun 15, 2025

Hello Karen, Thank you for sharing your experience with us, and we're sorry to hear that the Bunion Fix wasn’t a comfortable fit for you. First, I want to confirm that we have received your emails and we did in fact respond to them. We're sorry if our earlier replies didn’t reach your inbox. We're guessing that our emails may have landed in your spam or junk folder. When you have a moment, please check those folders for any messages from [email protected] and mark us as a safe sender so future emails arrive in your main inbox. Once you find our message, kindly respond so we can assist you with the return process right away. We’re here to help! Warm regards, Hailey from Treatmedy

Response from TreatmedyAug 19, 2024

Dear Donna, Thank you for sharing your thoughts with us! It's perfectly normal to need a few days to adjust the Bunion Fix to your comfort level. We understand that everyone’s experience can be different, and we appreciate your patience as you get used to it. We're hopeful that with consistent use, you'll start to see positive results. If you have any questions or need any tips on how to get the best out of the product, feel free to reach out to us. We're here to support you on your journey to relief. Wishing you the best of luck! Best regards, Hailey from Treatmedy

Response from TreatmedyJul 29, 2024

Dear Sharon, Thank you for sharing your feedback. We’re sorry to hear that you haven’t seen the results you were hoping for despite your diligent use of the bunion corrector. We understand your frustration and apologize for any inconvenience caused by our responses. Our goal is to ensure every customer is satisfied, and we stand by our 90-day money-back guarantee. To expedite your refund process, please reach out to our customer support team directly at [email protected], and we will prioritize your request to ensure it is resolved promptly. We appreciate your patience and understanding, and we’re committed to making this right for you. Best regards, Hailey from Treatmedy

Response from TreatmedyJul 29, 2024

Dear Joseph, Thank you for your honest feedback. We're glad to hear that you see the potential in the Bunion Fix. We appreciate your insight regarding the movement and positioning of the device, especially while in bed. We wanted to let you know that there is a heel strap included in the package that completely solves this problem by helping to keep the device securely in place. If you haven’t tried using the heel strap yet, we recommend giving it a try to enhance the stability and effectiveness of the product. Your suggestions for improvement are valuable to us as we continuously strive to enhance our products. If you need further assistance or tips on how to use the device more effectively, please feel free to reach out to our customer support team at [email protected]. Thank you for sharing your experience, and we hope to continue supporting you on your journey to better foot health. Best regards, Hailey from Treatmedy

Response from TreatmedyJun 10, 2024

Thank you for taking the time to share your feedback. We are sorry to hear that you have not yet seen the results you were hoping for with the Bunion Fix. It's important to note that the realignment process can vary from person to person. While many of our customers begin to see visible improvements within 4 to 8 weeks, some may require a bit more time depending on the severity of their bunion and individual response to the treatment. We recommend continuing with consistent use as outlined in the instructions, starting with 30 minutes a day and gradually increasing the duration. If you still do not see improvement after 8 weeks, please feel free to reach out to our customer support team at [email protected]. We are here to help and can offer further guidance or discuss alternative solutions. Your satisfaction is important to us, and we appreciate your patience as you continue your journey to better foot health. Best regards, Hailey

Response from TreatmedyMay 15, 2024

Thank you for taking the time to leave a review! We're glad to hear that you've started your journey with our product. If you have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you every step of the way. Wishing you the best of luck with your treatment!

Response from TreatmedyFeb 12, 2024

Thank you for your valuable feedback. We appreciate you sharing your experience with us. It's important to note that visible improvements can begin to show around the 6 to 8 week mark with consistent use of the Treatmedy™ Bunion Fix. We understand the journey to relief can take time, and we encourage you to continue using our product consistently for the best results. If you have any questions or need further assistance, please feel free to reach out to our customer support team. We're here to support you every step of the way. Thank you again for choosing Treatmedy!