Jenni B.
Scam and bunion corrector doesn't work
I wore the device according to the instructions for a few weeks before I started noticing increased swelling and increased pain in the foot with the bunion. I stopped wearing it but I believe that some damage was done to my foot as I am now in excruciating pain. I have been fighting for over a week with the company to try and get a refund according to their 100% satisfaction guarantee but every time they email me they tried to offer me a portion of the amount paid as a refund, telling me that I can keep the device instead of having a full refund. Obviously I don't want the device because it is causing injury to my foot, and I just want a refund. I would not recommend this device and I would not recommend dealing with this company.
Response from TreatmedyMay 22, 2025
Hello Jenni, Thank you for sharing your experience — we’re genuinely sorry to hear about the pain and frustration you've gone through. That’s never the experience we want any of our customers to have. We understand how upsetting this must be, especially when you were hoping for relief, not more discomfort. After checking your case, we can confirm that one of our customer support advisors has already responded to your inquiry and provided the return instructions. Please follow those steps at your earliest convenience, and as soon as we receive the item back, we’ll process your full refund immediately under our satisfaction guarantee. If there’s anything else we can do to make this right or if you need any further assistance, please don’t hesitate to reach out to us directly at [email protected]. We’re here to support you. Best Regards, Hailey from Treatmedy