TreadsReviews of treads.app

Response from TreadsAug 29, 2023

Hi Greg, we are sorry to hear about your vehicle. We know it can be traumatic to experience an auto accident. As our support team covered with you and as outlined in your agreement, tires are not transferable between different vehicles, which is why subscriptions can't be transferred between vehicles. Also, as our support team suggested we are happy to provide additional information needed to include any outstanding balance on your account to include on your claim with your auto insurance carrier. We are here to support you through this challenging event.

Response from TreadsAug 12, 2023

Hi Shaquavia, First and foremost, thank you for taking the time to share your feedback with us. We're delighted to hear that you find our service convenient! Regarding the oil change service hours, we appreciate your input we do our best to offer service times to best accommodate our valued customers, but occasionally have certain limitations. Regarding your referral credit, credits are applied to your account the following month after your referral has successfully signed up. Our team will ensure that the $75 referral credit is applied to your account promptly. Thank you for your patience and understanding. If there are any other concerns or feedback you'd like to share, please don't hesitate to reach out. We value your trust and business.