Chris
Ordered over 10 days ago
Ordered over 10 days ago. Finally got shipping Confirmation.
Response from TRC ElectronicsOct 24, 2024
Chris, thank you for your feedback. After reviewing your account, we would like to clarify a few details. You placed your order on Saturday, 10/12, and we reached out to you the following Monday, 10/14, to confirm your shipping address. We also informed you that your units would be available to ship on 10/29. We're pleased to let you know that we were able to ship your order earlier than anticipated on 10/23. The shipping confirmation you received was sent when your order shipped, which is standard practice. Additionally, after shipping your order, we called twice and left a voicemail to ensure everything was in order and to answer any questions you might have. We strive to offer clear communication and timely deliveries. If you need any further support, please give us a call at 888-612-9514.


