TravelocaseReviews of travelocase.com

They don’t even deserve a single star. This is a complete scam! Once you have booked, they will call you and tell you that that promotional price is no longer available on this flight. They will try to charge you a double to get that same flight or offer you horrible other options. I am choosing to dispute it with my credit card. I spent over an hour on the phone with them trying to get it resolved. Originally they agreed on the price they advertised and then they told me I had to pay an additional $180 for each passenger to get the flight that I booked through them. TRAVELOCASE is the Biggest scam I have ever known! I let my credit card company know that this was a scam and that I was not willing to pay anything to this company. And they were very willing to dispute this scam.

I had misunderstood the terms of the tickets I purchased, but my agent, Liam Smith, was incredibly helpful finding me an alternative flight that met my needs. He kept me notified ever step of the way. I really appreciate the excellent customer service he provided

Benny Parker at extension 176 was extremely helpful and informative. He answered my questions and was was very courteous.

This is a complete scam! Once you have booked, they will call you and tell you that that promotional price is no longer available on this flight. They will try to charge you a double to get that same flight or offer you horrible other options. I am choosing to dispute it with my credit card and book the flight myself directly through United. I spent over an hour on the phone with them trying to get it resolved. Originally they told me I had to pay an additional $680 to get the flight that I booked through them. Then they lowered that to 480. Then they took another $50 off. If I had paid more money, who knows if I even would’ve gotten that flight. That was also $300 more than it cost to book it directly through United. Biggest scam I have ever known! Luckily the charge had not come through on my credit card and it didn’t even show as pending. I let my credit card company know that this was a scam and that I was not willing to pay anything to this company. It is a United credit card so they were very willing to dispute the charges if they came across.

I would be careful with the listed price, the prices are not true and they will still show basic airfare when the airline itself is sold out. Also when you do basic airfare this third party company will give you restrictions to the basic airfare and lie and lie to you all day long. So just be careful with this site. Check the actual airline site to see if is sold out.

Everyone is super nice it just took awhile to get my E tickets. Their prices are the same as the carrier website.

False advertisement. They advertise the lowest ticket price that was ever available to entice you, but if you call to confirm the ticket price, it's actually comparable to what other websites offer or higher. For example, the ticket price per person was $290 on their website. When I called to ensure pricing and availibilty were correct, I was told that the $290/person was sold out and it would be $1,000/person.

Chloe was great help she was finding me the multiple flights and was patient with me. She said she will be helping with the boarding pass