TravelmakersReviews of travelmakers.us

I’m reporting your company for cyber threats.

No confirmation of ticket purchase. They have all my information but don’t answer the phone or return calls. Live chat not particularly helpful. He can’t find the reservation.

Thank you joe great help

ES UN TIMO, SE QUEDAN CON LOS DATOS DE LA TARJETA DE CREDITO Y TE LA CLONAN, Y SI CAES Y PAGAS NUNCA TENDRAS LOS TICKETS. LAS REVIEW Q TIENE POSITIVAS SON COMPRADAS, TE DAS CUENTA PORQUE TODAS DICEN LO MISMO Y GRAMATICAMENTE MAL ESCRITAS.... Y PORQUE LOS Q OPINAN TIENEN SOLA UNA OPINION, O SI SON VARIAS SON DE TODAS SUS PAGINAS DICIENDO LO MISMO.POBRES

They somehow scammed my mother into thinking she was calling Southwest Airlines. RUN! Do not use.

First, I had purchased tickets for a trip to Mexico City directly through the Volaris website. When I was trying to check us in for our flight last week, their website wouldn't let me check in and wasn't giving me an error message. I googled "Volaris Customer Service phone number, and then called it. The lady (Veronica) who answered pretended like she couldn't hear me, and said she'd call me back, which she did but from a different phone number. I honestly thought I was just talking with a real Volaris customer service rep, and I told her how I was unable to check in for my flight, and gave her my trip confirmation number. She said she checked it and then said that our flights were canceled. In a panic, I asked for her help, and she said she could try and rebook us. After some time, she said she was able to book the same seats and flights for me, and I just needed to pay for them again. And, so I did, thinking she was truly helping me, and not yet realizing she was completely scamming me and ripping me off. It was after she sent me a "confirmation email," which was basically just a screen shot of my original itinerary, with the same confirmation number, same everything. SHAME ON HER!!! I can't believe she blatantly lied about my flight being canceled. (I was able to verify the next day when we got to the airport that our tickets were NEVER canceled, and we boarded our flights for our trip. The Volaris lady at the airport just told me they had been having a technical issue with their website.) These people (travelmakers.us; also known as faremasters and PCM Travels) are pure evil, preying on people when they are already emotional and frustrated. Afterward, I found a lot of other reviews saying that somehow these horrible people are able to intercept calls to legit airlines, justifying their evil ways by saying "well, we sell tickets for these airlines; therefore we are kind of like customer service for all the different airlines." But, no matter how they try to justify it, lying to a customer and telling them their flights were canceled, and then getting them to make another payment in order to "repurchase" their initial tickets - well, it's just plain FRAUD. DO NOT TRUST THESE PEOPLE. I have reached out to my credit card company, and will be reaching out to our attorney general, as well as the Better Business Bureau, and other sites that review horrible companies like this. How would these people like it if it was their family members being ripped off like that? Or, are they truly souless, evil individuals? I just can't believe these people exist and are allowed to do business and continue scamming innocent people. Shame on them!!

Most excellent customer service! Maverick provides an Extremely professional travel booking experience.

simon help with the booking he was very helpful