Thieves! BIGGEST SCAM! They pretend to make a booking without giving you a reservation code and then tell you to wait 48 hours, when you start complaining, they say that they canceled the ticket! I don’t understand how they aren’t arrested for fraud!
PH
philippe H.
SCAM SCAM SCAM
Horrible horrible horrible. Guys stay away! I booked for 2 passengers with a very good price and provided my creditcard info (though I warned them to my bank). Got a booking confirmation from them, but after 5 min they called me and informed me thats an advertised price, the price was available). What a joke! Now they offer me something at triple price, what a disgusting business policy. They have a lot of supervisor (with indian accent haha) hang up on me and told me to stay where I am rather than travelling. Checked other people reviews, they do the same. They run multiple sites, another one is FARESHOPE ,flycheapestonline.com,Farehutz,click2 book
SCAM SCAM SCAM
KB
Kirsty B.
DO NOT BOOK WITH THE TRAVEL MAKERS.
DO NOT BOOK WITH THE TRAVEL MAKERS.
I purchased a Rome holiday package through Wowcher for £418 and my experience has been extremely frustrating from the start.
After redeeming my voucher, I contacted The Travel Makers regarding my booking. I was told that someone would call me back within 30 minutes. No one called. I then had to ring again and was told somebody would contact me the following morning. Again, no one contacted me.
I rang for a third time and was advised that somebody would be in touch later that day because they were booking the holiday for me. Once again, I heard nothing.
Due to the complete lack of communication, I emailed to formally cancel my booking on 20 May 2026. Despite this cancellation request, I later received an email on 26 May requesting passenger names, dates of birth, contact details, voucher information and addresses in order to complete the reservation.
I provided all of the requested information on the same day for both bookings. Despite doing everything asked of me, I still did not receive the booking confirmation I repeatedly requested.
I continued chasing by email and telephone but was met with delays, missed callbacks and conflicting information. I was later informed that I had not supplied the required booking information, despite having written evidence proving that I had.
The most frustrating part of this experience has been the constant chasing, poor communication and lack of accountability. At every stage I have had to follow up myself whilst receiving little to no meaningful response.
I have retained copies of all emails showing my cancellation request, The Travel Makers' request for passenger information, my response providing all requested details, and my follow-up emails requesting confirmation and updates.
I am now pursuing a formal complaint and a PayPal dispute in an effort to recover my money.
Based on my experience, I would not recommend booking a holiday through The Travel Makers. This has been an extremely stressful and disappointing experience that could have been avoided with proper communication and customer service.
If I could give 0 stars I would.
DZ
David Z.
Stay away from this company nothing but a scam
They are nothing but a scam tried to make a reservation for a rental car. I called to make sure it was correct. With rental car company. They had dates wrong and name wasn’t even correct. What they e-mailed to me looked correct but what they booked was totally wrong. Stay away from these fraudsters now we’re fighting over deposit
MJ
Melanie J.
BEWARE!!!
BEWARE!!!! Had lots of problems with this company. It was hard to get in contact with someone, call kept ending, etc. They booked my husband & I a flight and less than 24 hours from the departure I never got a boarding pass. I had to email countless times to finally get in contact and was told we couldn't get on that flight anymore and that there was another but we had to pay MORE money. Leaving me no choice at this point, i paid the difference. I eventually got our boarding passes, checked in and received our boarding passes. When I went to board the plane I was told our tickets were flagged and needed verification. They asked for the last 4 digits of the card I paid with and a license, when i gave them the last 4 digits of my card I used they told me that was not the card on file. I explained that I booked with a third party and it could possibly be there card number. We were then told that even if this company gave us the last 4 digits that our ticket still wouldn't be accepted because we needed to show the physical card that the tickets were bought with and it was unable to be changed. At this point the flight was already almost finished boarding and we were unable to get on the flight!!! After this point i was in contact with the company and they kept giving me the run around and then told me they can get me on a flight the next day (it was 11:45am at this point). There were plenty of flights still going out today but for some reason they couldn't book us on any until tomorrow. I've used third parties many of times and never had problems. This one was a nightmare!
SM
Smith
Travelmakers absolute SCAM
I booked a trip on wowcher. Thinking wowcher a legitimate company. The holiday is through the travel makers. Absolute scam. They initially sent me a email. They then phoned me after 2 days. I phoned them on numerous occasions with no reply. I agreed to all the terms including the worst flights ever and they said they would get in touch to confirm the booking. It’s 4 days later and I’ve not heard anything, no reply’s to my emails, no answering the phone. Absolute scam, they just want you to pay a premium for different flights and if you don’t they disappear. Please I urge you not to use this company, read the other reviews( unfortunately I didn’t) it’s a complete SCAM and now wowcher won’t respond to me either.
EN
Eric N.
This is a full on scam
This is a full on scam. They sold me a ticket from Seattle to Phoenix. I never got the ticket. I emailed them and some clown called me at 4:45 am saying that that price was only for the tax on the ticket and I needed to pay an additional $250 for the ticket. I said no way you scammer. He said my original purchase was non refundable and they would take my money.
I called American Express and put a stop to that scam! Do not use this place. Don't even open an email or go to the website. It's all a scam
JH
Jacie H.
Thomas was amazing
Thomas was amazing. He helped through all my booking and kept me calm. I thank you for your patience.