Melanie J.
BEWARE!!!
BEWARE!!!! Had lots of problems with this company. It was hard to get in contact with someone, call kept ending, etc. They booked my husband & I a flight and less than 24 hours from the departure I never got a boarding pass. I had to email countless times to finally get in contact and was told we couldn't get on that flight anymore and that there was another but we had to pay MORE money. Leaving me no choice at this point, i paid the difference. I eventually got our boarding passes, checked in and received our boarding passes. When I went to board the plane I was told our tickets were flagged and needed verification. They asked for the last 4 digits of the card I paid with and a license, when i gave them the last 4 digits of my card I used they told me that was not the card on file. I explained that I booked with a third party and it could possibly be there card number. We were then told that even if this company gave us the last 4 digits that our ticket still wouldn't be accepted because we needed to show the physical card that the tickets were bought with and it was unable to be changed. At this point the flight was already almost finished boarding and we were unable to get on the flight!!! After this point i was in contact with the company and they kept giving me the run around and then told me they can get me on a flight the next day (it was 11:45am at this point). There were plenty of flights still going out today but for some reason they couldn't book us on any until tomorrow. I've used third parties many of times and never had problems. This one was a nightmare!