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TravelInsurance.com (travelinsurance.com) has 73 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Beverly R.
She was calm confident and knew her product...professional and warm. no hard sale ...asked questions. IF I WERE RUNNING A COMPANY I WOULD WANT HER ON MY FRONT LINE.
Response from TravelInsurance.comFeb 28, 2025
Thank you so much for the kind feedback!
Judith C.
Bettye was very helpful, knowledgable and responsive - clarified fees and coverage clearly. Was very glad to work with her
Response from TravelInsurance.comFeb 28, 2025
Judith - we appreciate you taking the time to leave this kind review!
Rosanne
Great customer service! Bettye made the purchase of insurance very easy and was a pleasure to talk with. When we ran into a hiccup with our coverage she did everything in here power to correct the issue. I would definitely request her next time we need travel insurance!
Response from TravelInsurance.comSep 16, 2024
Dear Roseanne, Thank you so much for your positive feedback! We are so happy to hear that our team member helped you and left you feeling like you were in good hands. Kind Regards, TravelInsurance.com
KMB
Quan was wonderful! He helped me purchase travel insurance for my son. He took his time to explain everything as I am a first time buyer and a worrier mom! Quan was very patient with all my questions. I received the emails he promised right after our conversation. He is a true asset to Travel Insurance! I wish more representatives are like him.😊
Response from TravelInsurance.comSep 16, 2024
Thank you kindly for leaving this review! We are thrilled to hear about your excellent experience working with Quan on our team. We hope to see you again soon! Best, TravelInsurance.com
AM B.
I was assisted by Liz and she was very helpful in allaying my fears regarding the policy about pre-existing conditions. She was clear and provided insight to the policy interpretation. I felt I had a better understanding of the insurance after "speaking" with her.
Response from TravelInsurance.comSep 16, 2024
Thank you so much for the feedback! We are so happy to hear that Liz helped you and gave you confidence in your purchase :) Best Regards, TravelInsurance.com
Janice C.
FIVE STARS PLUS!!! (not sure this posted the first time I tried) I had the pleasure of dealing with Bettye Ridley who was one of the most helpful, knowledgeable and friendly customer service agents I have ever dealt with. It was like talking to an old friend. Bettye is a real asset to your group. She really knows her stuff and instills confidence and comfort with obtaining trip insurance. Bettye is miles ahead of other agents at other companies. She is the best. You should pass on my these remarks (and give her a bonus or a raise.) Janice/Janbird
Response from TravelInsurance.comMar 7, 2024
Hi Janice - Thank you so much for the wonderful review. We are so happy that Bettye was able to exceed your expectations. Travel Safely, TravelInsurance.com
محمد
شركة رائدة بإدارة المنشآت السياجية ونظام جيدا جدا وموعيد منظمة وناس مبتسمة داظمة وقابلت كثير منهم يضحكون ‘يصفون ما اقول لهم صحيح ‘سريع في الشرح كمعالم السياحية وحجز سويع نعم هيا شركك ادارة خمس نجوم
Response from TravelInsurance.comMar 7, 2024
Thanks for taking the time to leave a review!
Arlene S.
Bettye Ridley made my experience with Travel-insurance outstanding! Her ability to connect with customers is unfounded in this day and age. She was so pleasant and so helpful. She personally helped me correct a couple of mistakes I had made. I think Bettye deserves a $500 gift card 😊 I will certainly refer her to friends and family. Arlene Shea
Response from TravelInsurance.comMar 7, 2024
Dear Arlene - Thank you so much for the positive feedback. We are so happy to hear that our esteemed agent was able to exceed your expectations! Travel Safely, TravelInsurance.com
