Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium reviews

471 approved reviews, newest moderated first

Sam
Sep 4, 2025
Communication good & value for money
Communication was good especially nearer the event to ensure tickets were accessed correctly. Although initially we were disappointed to receive restricted seats at Coldplay Wembley (section 549), the view was actually really good & amazing concert. The hotel was in a good location near Kings Cross station and the room and food were of a high standard.
Response from Travel CompendiumSep 5, 2025
Dear Sam, Many thanks for your kind words. We are delighted to hear that you enjoyed both the hotel and the concert. It was a pleasure to have you with us, and we truly hope to have the opportunity to serve you again in the future. Warm regards, ----- Rafael Customer Support Specialist
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Wan Jie F.
Sep 4, 2025
Coldplay concert package
Everything seemed to fit together well but there were several different agencies involved which was a little confusing. The Coldplay concert itself was awesome! A fabulous experience.
Response from Travel CompendiumSep 5, 2025
Dear Wan Jie, Many thanks for your kind feedback. We are happy to hear about your nice experience, and we will do our best to improve our communication in the future. Best regards, ----- Rafael Customer Support Specialist
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Sarah
Sep 2, 2025
Very Disappointed
We booked a transfer from Heathrow to Southampton. Our booking stated Booking Summary Essentials - LHR > SOU $340 City Walks - Royals and Landmarks Tour Included City Walks - Wizard Walk Included Private Transfer - From Heathrow Airport to Southampton Port Included Total incl. tax $340 Price details When our driver picked us up, he had no knowledge of the City Walk tours we were expecting as part of our transfer. He stated that it was not included in his instructions for the day and mentioned it was not on the way to our destination. We had planned to enjoy these tours en route to Southport, so this was very disappointing. As a result, we arrived at our hotel far too early and were left waiting nearly five hours to check in. One of the main reasons we selected your company was because the tours were advertised as part of the transfer service. Unfortunately, this experience felt misleading and left us dissatisfied. Given this, I will not be recommending your services in the future.
Response from Travel CompendiumSep 12, 2025
Dear Sarah, Please note that the walking tours are not connected to the transfer service, as they are managed by separate providers. Additionally, the walking tours are offered free of charge as a complimentary service and courtesy. We are sorry to hear your feedback and will work to improve our communication regarding the tours. However, we believe the information provided is quite clear, and it is at the guest’s discretion whether to enjoy the tours or not. That being said, should you return to London, please do contact us, and we will make sure you can fully enjoy the tours. Best regards, ----- Rafael Customer Support Specialist
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Msjit
Sep 1, 2025
Absolutely first class service!
Absolutely first class service! From the initial booking, to the stay in the hotel and the pick up and drop off service to Abba Voyage was a lovely anniversary experience.
Response from Travel CompendiumSep 2, 2025
Dear Daljit, Thank you kindly for your thoughtful words. We’re very grateful and hope to have the pleasure of assisting you again in the future. Best regards, ----- Rafael Customer Support Specialist
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Squirrel L.
Aug 31, 2025
Great experience
Everything was as detailed and communication was very good. Ticket information was provided timely.
Response from Travel CompendiumSep 2, 2025
Dear Squirrel, Your kind words are greatly appreciated. We’re delighted to hear from you and look forward to welcoming you back again in the future. Best regards, ----- Rafael Customer Support Specialist
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Diane F.
Aug 28, 2025
Coldplay trip
The offer of accommodation with Coldplay tickets was very good. The hotel was ideal and a good location albeit a 15 minute walk from Kings Cross. The booking and tickets arrived on schedule and all the information provided was 1st class. Very happy with the package.
Response from Travel CompendiumSep 2, 2025
Dear Diane, We truly appreciate your kind message. It means a lot to us, and we hope to have the opportunity to assist you again in the future. Best regards, ----- Rafael Customer Support Specialist
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Naomi
Aug 28, 2025
Great service
Clear instructions and all information given for hotel and event attending. Kept informed right up to departure. Very happy with service received.
Response from Travel CompendiumSep 2, 2025
Dear Naomi, Thank you so much for your thoughtful message. We really value your feedback and look forward to welcoming you again sometime in the future. Best regards, ----- Rafael Customer Support Specialist
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Peter M.
Aug 21, 2025
A very well organised trip
A very well organised trip, good hotel, coach to the venue, and great seats.
Response from Travel CompendiumSep 2, 2025
Dear Peter, Many thanks for your kind words. We truly appreciate it and hope to see you again in the future. Best regards, ----- Rafael Customer Support Specialist
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