Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium reviews

471 approved reviews, newest moderated first

Mrs L.
Jan 27, 2025
The hotel and show were fantastic
The hotel and show were fantastic. Communication from travel compendium was good. I was concerned, having book a lot earlier than we travelled, that we would not get our tickets and hotel booking but no. Exactly as they said we received everything we needed a week before departure. The only slight issue was the hotel was in Kings Cross and we were picked up and dropped off at Victoria which was a 20 min tube ride away. A hotel closer to Victoria would have made this a 5* review
Response from Travel CompendiumFeb 7, 2025
Dear Mrs. Long, Thank you so much for sharing your feedback. We’re delighted to hear that you had an amazing experience with both the hotel and the ABBA concert! Unfortunately, we don’t currently offer a door-to-door service from the hotel to the concert, but we truly appreciate your feedback and will work on improving our services in the future. We hope to welcome you again soon! Best regards, ----- Rafael
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Julie B.
Jan 26, 2025
Excellent
Excellent. Friendly staff. Great coach driver Hotel choice brilliant
Response from Travel CompendiumFeb 7, 2025
Dear Julie, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you had a great experience with both the hotel and the ABBA concert. It’s always a pleasure to know our guests had an unforgettable time. We hope to see you again soon and look forward to helping you with your future bookings! Best regards, ----- Rafael
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Lisa L.
Jan 26, 2025
2 nights hotel and ABBA Voyage deal
Booked 2 nights Crowne plaza and ABBA Voyage trip with return coach trip to ABBA Voyage. Hotel was great albeit quite a distance from the coach pick up and drop off. However the coach was delayed and we arrived 30 minutes late for ABBA Voyage show due to the driver not knowing where he was going! This was booked for my 50th birthday so very disappointed with the coach service and missing a third of the show.
Response from Travel CompendiumMar 4, 2025
Dear Lisa, First of all we would like to apologise for the inconvinience caused. After reviewing the case carefully we've checked that a full refund was processed for the ABBA Concert which was not able to be enjoyed. We are sorry for the delay of the coach and the result of it as it was indeed the 50th Birthday, but despite of that we hope you enjoyed the rest of your travel in London Best regards, The Travel Compendium Team
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customer
Jan 25, 2025
Brilliant company
Brilliant company Would use them again
Response from Travel CompendiumFeb 7, 2025
Dear Guest, Thank you for your feedback! We’re so happy to hear about your positive experience. We truly hope to welcome you again in the future. Best regards, ----- Rafael
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Customer
Jan 24, 2025
Was a great way to book services in an…
Was a great way to book services in an unfamiliar foreign country. Services were reliable, safe, and fairly priced.
Response from Travel CompendiumFeb 7, 2025
Dear Guest, Thank you for sharing your kind feedback. We are thrilled to hear that you had a nice experience with our services and that you found our facilities both safe and fairly priced. It’s always a pleasure to know that our efforts are appreciated. We look forward to welcoming you again in the future! Kind regards, ----- Rafael
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Mr O.
Jan 19, 2025
Great value and good communication
Great value and good communication. Would recommend Travel Compendium to anyone.
Response from Travel CompendiumFeb 7, 2025
Dear Mr. Olona, We are very happy to hear that you are satisfied with our services! It was a pleasure assisting you, and we truly hope to see you again in the future. If you ever need anything else, please don’t hesitate to reach out. Best regards, ----- Rafael
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RDJohn
Dec 19, 2024
A great London Break
The Westminster is a very nice hotel with a hearty breakfast to set you up for the day. The transfer by Evans went well both ways. ABBA Voyage was good but more of a cinematic / fantastic light experience, rather than a live concert. Personally, I did not think that the live band was necessary, everything else was digitised, so why not the music?
Response from Travel CompendiumDec 23, 2024
Thank you for your thoughtful feedback! We're so glad you enjoyed your stay at The Westminster. It's also great to hear that your transfer with our partners went smoothly. We hope to welcome you back for another enjoyable trip soon! The Team at Travel Compendium
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Dan
Dec 12, 2024
The company delivered what we paid for
The company delivered what we paid for, but it is very difficult to get any communications from them until the last week. There is no phone service only the online request form. Our driver from Heathrow to London was on time, but his driving was quite honestly scary at times. We almost got hit on side.
Response from Travel CompendiumDec 23, 2024
Dear Daniel, Thank you for your feedback, and we’re glad to hear that the company delivered as expected. We apologize for the delay in communication and understand the frustration it caused. We’ll work on improving our response times and communication methods. We're also sorry to hear about your experience with the driver. Your safety is our priority, and we’ll be sure to address this with the transportation partner. We appreciate your valuable input and hope to improve your experience on any future trips together! London Toolkit and Travel Compendium team
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