Aon Trip InsuranceReviews of travelclaim.com

Terrible will give back the money even if you're Dr says you canceled because you can't travel because you have Cancer. Disgusting company so don't travel with CARNIVAL CRUISE LINE.

Wish there were an option for negative stars. This place is a SCAM! I made the reservation 8/14/25 for a cruise 4/4/26 paid in FULL. AON claims celebrity didn’t send it to them until 1/6/26. I was diagnosed 12/24/25 with a critical medical issue which will require extensive surgery/treatment making it unable to travel. AON is stating it was a “pre existing condition” which is obviously is inaccurate. I’ve contacted BBB and Celebrity to investigate.

Deserves 0 stars. They are a scam company. You basically need to die to receive a claim. Carnival Cruise Lines uses Aon and they suck too!

Once again, here is the claim #. You will note it hasn't changed on any of the previous emails I have sent to you! #3483608. As I told you before, YOU connect AA if you want the engineering report on the part that caused the aircraft to go 'out of service'. Once again, here is the AA reference number. AARef#1-38470994157

AON doesn’t pay even though we had doctors blessing to go. They know more than doctors do just ask them. They will make up whatever so they don’t have to pay. Several complaints. Go to a real insurance company not AON scammers

I have an outstanding claim at Apn travel since September 2,2024. My husband got sick on a Regent cruise in Italy on 9/2/24 and was treated in the ship’s medical facility. I began filing the claim on 9/4/24. After sending all the medical records by email and return receipt requested several times I received a message to file with Medicare even though it is know that Medicare does not pay for claims out of the U.S. I submitted the Medicare denial and several Months later I was asked by Aon to file a claim with Emblem , my secondary insurance. It took several months for a response and I submitted their Denial of Benefits and was told that it was insufficient and they neede a FINAL D nail of Benefits. Emblem said thy had never heard of a FINAL denial of benefits although they would try to send me some this. I am waiting for this so I can submit it. I would never recommend thus company to anyone even if I finally have a settlement. I have been pursuing this for over a year and a half without resistance ltion

completely worthless insurance. You don’t get any of the fine print upfront when you pay for the travel insurance. We had a trip delay out of Atlanta, a connecting flight, causing us to be three hours late arriving in Miami. The cruise ship left without us. They call this a trip delay and not a cancellation even though we never got on board the cruise ship we got reimbursed $600 total for our trip delay as they call it. The insurance was $450.

Aon travel insurance was a scam. We were denied our claim of medical reason for canceling our Oceania cruise. My husband was diagnosed with multiple myeloma and was unable to travel while taking treatment. They denied based on preexisting condition, which was blatantly false. We called and got the runaround for 5 months, finally getting the decision. We had given all of the documentation required from his physician.