Travel Guestreservations is listed under Activities & Tours.
Travel Guestreservations (travel.guestreservations.com) has 42 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Emily M.
Absolutely immoral! Booked a Holiday Inn, the website looks similar. Only when payment had been confirmed did I realise I'd been charged an extra 60% in 'fees' on the booking. I called the American call centre (but London number) who confirmed unable to obtain a refund if I cancelled the room. If the fees were displayed they definitely weren't obvious. Do not use!!!
Bastian H.
PAS PÅ ! hvis man ikke er vågen hvilker jeg ikke var så pålægger de et gebyr der er næsten dobbelt op på hotelprisen. Siden er lavet så man tror at man er inde på hotellets hjemmeside. Hotelværelset kostede ca 900 kr for en nat men de har trukket 1700 kr fra min konto !! Brug IKKE denne hjemmeside!
Gerard B.
Une réservation pour un hôtel sur facturé à coup de taxes de plus de 40€ sans que l on ne le sache. Ils facturent après validation par carte bleue. Impossible de se faire rembourser…😡😡😡
Pasi K.
The company pretends to be a hotel (Pinnacle Bangkok (in my case)) and offers cheap room rates. When you make a reservation, you only see the cheap price offered. After you have made the reservation, you receive an email with a 60% higher price than the website offered you and this amount has been charged to your credit card. The website is a scam, I reported the scam to the credit card company and I am also reporting it to the EU consumer protection.
klant
J’ai réservé hier sur internet par all accor une chambre avec petit déjeuné pour 2 personnes, au mercure de valence. C'était une promo à 145 €. J’enregistre ma carte bancaire et je valide. Surprise : le montant payé est de 196 € , j’étais sidérée, les frais de gestion était de 42, 37 €. J’etais à 30 km de l’hotel. J’ai voulu annuler, l’annulation était au nom de all accor et je ne pouvais pas être remboursée ! Par contre la facture était de travel guest réservation
Brian B.
Totally dressed up to make you think you’re on the hotel website then slap on extortionate additional fees. Ended up 60% more than if I’d booked with the hotel with whom I’m a member so I’ve also failed to get points. Awful scam company.
Marco
I used Guest Reservations thinking I was booking directly with the hotel — at no point did I realize I was dealing with a third-party platform that had seemingly “fished” me in via search engines. Only after booking did I discover I was charged €45 more than the hotel’s own rate — a hefty markup that amounted to roughly 30 % above the original price. Even worse: there is no invoice issued for the amount paid — which I need for my company. This suggests not only deceptive pricing, but potentially improper accounting or black-market style operations. All attempts to reach them via email bounced back as undeliverable, and over the phone I was greeted only by an endless hold-loop. I find these practices deeply troubling and irresponsible, especially for anyone expecting a transparent, honest booking experience. I strongly advise others to avoid Guest Reservations.
Annie M.
Le prix d une chambre d hôtel est à un prix correct et oriente mon choix.En revanche les taxes fees sont exagérées.Elles représentent le prix de deux petits déjeuners.De plus ce n est ni échangeable ni remboursable.Je m en veux de n avoir pas lu entre les lignes et ne réserverais plus jamais sur ce site.Seul contact un numéro de téléphone aux États Unis.Le pompon
