Transcription PuppyReviews of transcriptionpuppy.com

Response from Transcription PuppyApr 7, 2023

Dear Customer, Thank you for taking the time to provide us with your feedback. We appreciate your concerns regarding our pricing, language options, and editing features. We apologize for any confusion that may have arisen regarding our pricing. Please note that our advertised pricing starts from 55p per minute and is dependent on the customer's lifetime spending. We offer generous rebates for loyal customers to use in the future. We strive to be transparent about our pricing and ensure that all our customers are aware of our pricing models. For any questions or concerns about our pricing, please refer to our published pricing page at https://www.transcriptionpuppy.com/captions/pricing.php Regarding language options, our system automatically detects the user's IP address and sends the English version based on the detected location. However, we understand that this may not always be perfect, and we are happy to manually convert it for you if it is not in the correct English. Please contact us if you require this complementary service. Regarding the editing feature, we apologize that your editing did not save properly. Please note that, in order for the online editor to save properly, you must be online and connected to the internet. Once you have saved the text, please refresh the page to ensure that it has been saved correctly to our server. If there are internet issues or if you are not connected to the internet, the changes may not save properly. Thank you for bringing these issues to our attention, and we will continue to work towards improving our services to meet your expectations. If you have any further concerns or questions, please do not hesitate to contact us.