KAVA
Did not receive the transcript within…
Did not receive the transcript within the guaranteed timeframe. Transcript was very inaccurate and inconsistent. I was unable to use it.
You need your audio/video files transcribed quickly and accurately. But you don't want to pay high rates and miscellaneous surcharges. Problem solved! You can get your transcriptions done within one day* at the lowest rate to be found.* Recordings of 60 minutes or less and not complex in nature will be delivered within one day.
Transcription Puppy (transcriptionpuppy.com) has 207 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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KAVA
Did not receive the transcript within the guaranteed timeframe. Transcript was very inaccurate and inconsistent. I was unable to use it.
taras T.
Do not waste your time or money on this service. I have spent several days going back and forth with them because of gross inaccuracies. They refuse to refund my money and keep wanting me to do all the edits for them. Even after I gave them correct information they still got it wrong.
Response from Transcription PuppyJun 14, 2024
We appreciate your feedback and are sorry to hear about your experience. To clarify, we requested the correct spelling of names to ensure accuracy, and we made five to six corrections per your request out of a total of 9,648 words. Regarding your concern about providing correct information and still seeing inaccuracies, the reference to the arbitrator as "THE COURT" is a standard practice in legal transcripts. This approach is used for consistency and clarity, rather than naming the arbitrator individually. We strive for accuracy and quality in our services. If there are specific corrections still needed, please let us know, and we will address them promptly.