TrailerParts.comReviews of trailerparts.com

I buy all of my trailer parts here great company

Bought a hitch online and when I called to get a status a week later (I got no shipping confirmation), they told me that they cancelled the order because they do not carry that hitch anymore. No email, call, or anything telling me this. The customer service was beyond horrible. Save yourself the hassle and just go somewhere else. Still have not gotten my money back either...

Told me I could return an order and would cover all shipping costs which was not the case. Lost $20 on an order!

I needed to replace my trailer axle for the first time in 4 years. I wasn't really sure where to start but I didn't want to just go to a mechanic and have them charge me whatever they want for the parts. Instead, my buddy told me to try to get the part online and save some cash. I found this site and gave a call to make sure the axle I was looking at was what I needed. They helped me find a better option and it was on my doorstep in less than a week. The rep I spoke with knew what he was talking about and made the process real simple.

Great customer service. The salesman I talked to was able to talk to his boss to get me a discount for my bulk purchase. Everything arrived on time and in good condition.

i honestly could not be happier with my experiences with TrailerParts.com i shop there very frequently for no other reason than the staff being so cheerful and helpful. the people on the phone will take the time to find the stuff you need even when i'm only looking for a cheap little grease seal. amazing really