The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
TradeSmith, LLC (tradesmith.com) has 273 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
TradeSmith, tradesmith.com
Website
tradesmith.com
Category
Investments & Wealth
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I listened to the hype. HECLA was at 33
Tradesmith stated that by the middle of February it would be at 41. Guess what, it's the end of January and it's at 23. Luckily I bought call and put options so I didn't loose my shirt. I could have made a lot more if I would have followed my own advice. Im still out the 314 bucks for Tradesmith.
Response from TradeSmith, LLCFeb 2, 2026
Hi Bill,
We appreciate you sharing your feedback. Market projections are based on analysis and probabilities, but outcomes can vary due to market conditions beyond anyone’s control. We understand your frustration and appreciate you being candid about your experience as we continue working to improve the value we provide.
Regards,
TradeSmith Customer Success
SS
Seair S.
thanks guys for your honest reviews
thanks guys for your honest reviews , i am telling people when ever they buy any software or any product they should check it here with Trustpilot.
i was going to buy it when i checked the reviews for almost 3 hours i said to my self no way i will never buy something with out checking the reviews
Response from TradeSmith, LLCJan 5, 2026
Hi Seair,
Thank you for taking the time to share your perspective. While reviews can be helpful, everyone’s experience can be different, and outcomes often depend on individual goals and how a product is used. We’d be happy to speak with you directly to understand what you’re looking for and see if there’s something we offer that would be a good fit.
If you’d like to connect, our team is available at (866) 385-2076 or [email protected].
Regards,
TradeSmith Customer Success
WI
Wizardwind
Bought the TradeSmith programs - Steer clear
Bought the TradeSmith programs - Followed the guide to the letter. - Entered multiple trades, 100% loss rate. 8 trades of 4 months. Every single one was the "worst case scenario". Lost $4000 in addition to the $3000 the products cost.. - Spend money somewhere else. this is terrible.
Response from TradeSmith, LLCJan 5, 2026
Hi Wizardwind,
Thank you for sharing your experience. We understand how disappointing it can be to see trades move against you, especially after following a strategy closely. Market conditions can change quickly, and while TradeSmith tools are designed to provide research and risk-management insights, they are not guarantees of performance and results can vary.
We’d like to better understand what happened and see how we can assist. We’ve reached out to you through Trustpilot, and you’re also welcome to contact our support team directly at (866) 385-2076 or [email protected]
so we can review your experience in more detail.
Regards,
TradeSmith Customer Support
SP
Sharon P.
I have tested their Predictive Alpha &…
I have tested their Predictive Alpha & its wrong a lot of the time.
I bought 1 subscription & cancelled on another and they wouldn’t give me back my money. I feel like they’re a scam and it’s just better to do your own research since the Internet is full of analysts on stocks and PE earnings don’t buy into this crap I won’t be renewing my subscription.
Response from TradeSmith, LLCJan 5, 2026
Hi Sharon,
Thank you for sharing your feedback. We understand how frustrating it can be when a product doesn’t meet expectations, especially in changing market conditions. Our tools, including Predictive Alpha, are designed to provide insights rather than guarantees, and individual results can vary.
We’ve reached out to you through Trustpilot to learn more and see how we can help. You’re also welcome to contact our support team directly at (866) 385-2076 or [email protected]
so, we can further assist.
Regrards,
TradeSmith Customer Support
RB
Ricardo B.
Don't fall for
They advertise AI-powered trading proposals, but it's so ineffective that the three stocks I bought based on their suggestion resulted in a loss of over 23%. Don't fall for this service; it's worthless.
Response from TradeSmith, LLCJan 5, 2026
Hi, thank you for sharing your experience. We understand how frustrating it can be when an investment doesn’t perform as expected, especially in volatile market conditions. Our tools and research are designed to provide insights and strategies, but they are not guarantees, and individual results can vary based on timing, market movement, and personal investment decisions.
We value feedback like this and would be happy to review your experience in more detail if you reach out to our customer support team directly, so we can better understand your concerns and see how we can help. We can be reached at (866) 385-2076 or email us at [email protected].
Regards,
TradeSmith Customer Support
DH
David H.
THEY ARE A PROFESSIONAL MARKETING FIRM…
THE AI TOOL HAS 9/10 PICK FAILURES WITH MAJOR LOSES. NO CHANCE TO GET BACK THE LOSES. NON STOP UPSELLS AND ATTEMPS TO SELL YOU ANOTHER PROGRAM. I GAVE THEM 10 FAILED TRADES IN A ROW BEFORE GIVING UP. THEY KEEP SAYING, GIVE IT TIME AND IT WILL TURN AROUND. AT THIS POINT THEY WOULD HAVE TO GIVE NOTHING BUT WINNERS FOR THE NEXT YEAR TO MAKE IT UP. NOT A CHANCE.
I WAITED TO GIVE A REVIEW HOPING THINGS WOULD TURN AROUND.
Response from TradeSmith, LLCDec 15, 2025
Hi David,
Thank you for taking the time to share your experience. We’re truly sorry to hear about your frustration and understand how discouraging a streak of losses can feel. Market performance can be unpredictable, and while our tools and strategies are designed to assist with decision-making, they cannot eliminate risk or guarantee results.
We appreciate that you gave the service time and sincerely regret that it did not meet your expectations. If you’re open to it, our customer service team would be happy to review your experience, discuss available options, and ensure your concerns are fully addressed. I have requested further account information through this platform, or feel free to reach us directly at (866) 385-2076 or email us at [email protected]. Your feedback is valuable and helps us improve.
Regards,
TradeSmith Customer Support
JW
Josh W.
Huge waste of money.
I've been closely following the recommended stock and options trades for over a month. Net results? Of 12 trades that have closed, 11 were losers and just one winner. Of trades that are currently open, 2 are flat, 1 shows a gain, and 4 show a loss. Frankly, a dart-board approach would've been better. Plus, as a member, you'll be hounded with ~3 emails a day urging you to act now before such-and-such occurs. If their AI predictive algorithms were anywhere close to their marketing efforts, one might stand a chance of showing actual gains. Otherwise, it was a huge waste of $2,500! In addition to the approximately $10K I lost on their recommended trades. Buyer beware!
Response from TradeSmith, LLCDec 15, 2025
Hello Josh,
Thank you for sharing your experience. We’re truly sorry to hear about your disappointment and understand how frustrating losses can be, especially after actively following the recommendations. Market conditions can be unpredictable, and while our tools are designed to support decision-making, they can’t eliminate risk or guarantee results.
We also want to address your feedback regarding emails. Marketing and notification preferences can be adjusted at any time, and our customer service team would be happy to help tailor those settings to your comfort level.
If you’re open to it, we encourage you to contact our support team directly so we can review your experience in more detail, discuss your concerns, and assist further. Your feedback is important and helps us continue improving our services. We can be reached at (866) 385-2076 or email us at [email protected].
Regards,
TradeSmith Customer Support
RE
Ronald E. G.
I wrote about the Trade Smith Super AI…
I wrote about the Trade Smith Super AI program and panned it. Lost $20,000 in a week. I received a reply telling me how markets are unpredictable. I am a sophisticated investor and totally understand and accept that. However, when their 100 or more points of review for years of a stock by their AI program, which, presumably, identifies probable future trends is entirely wrong for almost all of the stocks they recommended, there is simply no conclusion but that their program is lousy.
Response from TradeSmith, LLCNov 20, 2025
Hi Ronald,
Thank you for taking the time to share your experience with us. We appreciate your detailed feedback and will make sure your comments are passed along to the appropriate team for review. While market conditions can impact any strategy differently, we understand your concerns about your recent results. If you’d like to discuss your account or explore your options further, our live support team is available at (866) 385-2076. We’re here to help in any way we can.
Regards,
TradeSmith Customer Success Team
