The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
TradeSmith, LLC (tradesmith.com) has 273 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
TradeSmith, tradesmith.com
Website
tradesmith.com
Category
Investments & Wealth
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I dislike all the promotions and emails. I don’t want to watch a nearly hour long video to find out your “new” research is so great I need to fork over another 5K. I feel like I’ve already paid for such unfit.
Response from TradeSmith, LLCJun 11, 2026
We appreciate your feedback regarding our promotions and emails. We understand your frustration with lengthy videos and additional costs. We are reviewing our communication strategy related to variety fo services we offer and how they align with differing investment needs.
MA
Mark
I can't test because my financials are locked
I can't test because my financials are locked down because of a fraud scam three weeks ago. May be shut down for a couple of months. This system looks like a winner!
Mark
Response from TradeSmith, LLCApr 22, 2026
Hi Mark,
We’re sorry to hear about your situation, that sounds incredibly frustrating. We hope everything gets resolved quickly, and we appreciate your kind words in the meantime!
Regards,
Tradesmith Customer Success
RE
Rebecca
What's the new crash signal???
You talked about a new tool that had an 11 for 11 track record; a crash warning signal that you've never shared before, but.....
You never stated what it was. What's the signal???
Response from TradeSmith, LLCApr 16, 2026
Hi Rebecca,
The signal being referenced is called the Melt-Up, a new market indicator designed to track major indexes like the S&P 500, Dow, and NASDAQ 100. It aims to identify the final stage of a bull market, when prices can rise rapidly before a potential correction. We share more details and how to use it inside Trade360.
Regards,
Tradesmith Customer Success
JB
JACK B.
Liked Luke, predictive alpha, prediction 2026
Liked Luke, but he needs to know when to sell. Can’t have multiple portfolios expanding forever. Needs to fish or cut bait. Predictive alpha was not very predictive. Now there is prediction 2026. On the surface it seems different from predictive Alpha, but are the data used to generate the predictions fundamentally any different? Predictive alpha gives us a bunch of stocks good for a short period. prediction 2026 let us look up a stock and then tells us when it is likely to be productive. Is this an improvement over predictive Alpha in terms of returns?
Response from TradeSmith, LLCJan 20, 2026
Hi Jack,
Thank you for the thoughtful question. Predictive Alpha and Prediction 2026 are two different programs, and they use different tools and data models to generate their insights. While they are distinct, they can be used together—when both tools point to similar conclusions about a stock, that alignment can help signal higher conviction.
If you’d like a deeper explanation of how each program works, how they differ, and the best way to use them based on your investing goals, we encourage you to give us a call at (866) 385-2076 or email us at [email protected] . One of our agents would be more than happy to walk you through it.
Regards,
TradeSmith Customer Success
JJ
John J.
Thousands of dollars gone and not a word...
i have been paying tradesmith since 2022, haven't really used them much, started to use them for crypto.
I paid them $2k for something in July 2022.
i asked AI about them and they swore by them....not sure why....now i can't get any help, they just tell me i am suspended and that's it.
I have never experienced such terrible care.
Response from TradeSmith, LLCOct 24, 2025
Hi John,
We’re sorry to hear about your experience. We’ve requested more information through this platform so we can locate your account and review what’s going on. Please note that, per our policy, accounts may sometimes be suspended due to factors such as multiple refunds. Once we have your details, we’ll be happy to take a closer look and see if any exceptions can be made.
Regards,
TradeSmith Customer Success Team
SP
SPLC
This company lacks transparency
This company lacks transparency, They keep charging my bank even after i have closed down my account with them. Avoid this company, I have noted a substitute comp high up in my display with a profitable earning experience. i hope this review helps someone
Response from TradeSmith, LLCJan 15, 2025
Hi SPLC,
We sincerely apologize for the inconvenience you've experienced, and we understand how frustrating it can be to see continued charges after closing your account. Transparency is very important to us, and we take your feedback seriously.
Unfortunately, we were unable to locate an account under the details provided. We would love to discuss this matter further and resolve any concerns you may have. If you could kindly provide additional contact details or any further information, we will investigate the issue promptly. Alternatively, you can give us a call at (866) 385-2076 or reach out via email at [email protected] at your earliest convenience.
Thank you again for sharing your experience, and we look forward to hearing from you soon to assist you further.
Best regards,
Customer Success Team
JB
John B.
Not exactly what was marketed
My subscription to Trade AI just ended. While I ended with a positive return, it no where near covered the $1500 fee for this subscription for one year. In fact, there were a number of investments that held onto a little longer and wound up either losing less or making more than your recommendations based on stop losses. Based on my calculations at the start of this with the amount of money I had to invest, I should have made more than my initial investment for this service based on the marketing information presented.
The marketing for this service made it seem like there would be 3-4 investments going on at one time. While the service started out this way, there were a number of times where there was only 1 or 2 investments and times when there were no recommended investments. Also, the website use to have the returns for all the investments early on in my subscription. Then this was removed. This seems to correspond to when the investments started to not do so well.
I would recommend that you tell potential subscribers that they should be willing to investment so much per month to have a better chance at a positive return after the fee.
I did learn a lot from this service and the weekly video updates. However, I cannot recommend this service to anyone based on the returns I experienced during this past year.
Response from TradeSmith, LLCAug 1, 2024
Dear John,
Thank you for taking the time to share your feedback on your recent subscription experience with Trade AI. We appreciate your candid review and value your input as it helps us improve our services.
We regret to hear that your returns did not meet your expectations and that the fee for our service did not seem justified based on your investment results. We understand your concerns regarding the number of active investments and the performance consistency throughout your subscription period.
Your feedback on the frequency of investment recommendations and the visibility of returns on our website is particularly important. We strive to provide accurate and transparent information to our subscribers and apologize if we fell short in this regard. Our aim is always to maintain a high level of service and trust with our customers.
Regarding your suggestion to inform potential subscribers about the recommended monthly investment amount, we will take this into serious consideration. Clear communication is crucial, and we want to ensure that all users have realistic expectations and the best possible chance of achieving positive returns.
We are glad to hear that you found value in the educational aspect of our service, particularly the weekly video updates. While we understand that the financial returns did not meet your expectations, we hope the knowledge gained will prove beneficial in your future investments.
Your feedback is invaluable to us, and we are committed to making the necessary adjustments to enhance our service. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us directly.
Thank you again for your honest review and for giving Trade AI a try.
Best regards,
Customer Service Team
