TradeSmith, LLCReviews of tradesmith.com

Response from TradeSmith, LLCJul 30, 2025

Hi MD.HUMAYUN KABIR AKASH, We're sorry to hear you're not happy with your experience. We’d appreciate the chance to understand what went wrong and see how we can help. If you are open to it, you can provide more details for us to reach out to you directly. You are also welcome to contact us directly at (866) 385-2076 or [email protected]. We’re here to assist and want to make things right. Regards, TradeSmith Customer Success Team

Response from TradeSmith, LLCJul 10, 2025

Hi Karen, Thank you for the amazing feedback! We're thrilled to hear that you've grown your portfolio by 80% and are outperforming the S&P — that’s a huge win. It’s great to know that TradeSmith has helped you reach your goals, from mastering options to making smarter, more timely trades. We're glad our tools are helping you stay ahead and act with confidence. Thanks for being part of the TradeSmith community! Regards, TradeSmith Customer Success Team

Response from TradeSmith, LLCMar 17, 2025

Hi Rafa, Thank you for your feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing quick responses and effective solutions is our top priority, and we truly appreciate your support. If there's ever anything else we can assist you with, don't hesitate to reach out at 866) 385-2076 or via email at [email protected]. Best regards, Customer Success Team

Response from TradeSmith, LLCMar 10, 2025

Hi Mr. Gitimoy, Thank you for your thoughtful feedback! We're glad to hear that Vienna was able to follow up with you to discuss the results of your Pur Quant portfolio optimization and walk you through the filters and settings to tailor the portfolio to your goals. We’ll be sure to pass along your kind words to Vienna. Your insights are invaluable, and we appreciate the opportunity to support you. Please don’t hesitate to reach out at 866) 385-2076 or via email at [email protected]. if you have any further questions or need additional assistance. Best regards, Customer Success Team

Response from TradeSmith, LLCMar 4, 2025

Hi Mike, Thank you for your feedback! We appreciate you taking the time to share your experience. We'll be sure to pass your kind words along to Justin. We're glad to hear he was able to assist you and provide helpful tips! At TradeSmith, we are dedicated to transparency and ensuring your satisfaction. If you need further assistance, please don’t hesitate to reach out to us at (866) 385-2076 or via email at [email protected]. Best regards, Customer Success Team

Response from TradeSmith, LLCFeb 27, 2025

Hi Debi, Thank you so much for sharing your feedback with us! We truly appreciate your kind words. We’ll be sure to pass on your message to Nicole, as she will be thrilled to know that her efforts were appreciated. It's wonderful to hear that she was clear, concise, and patient throughout your experience. We're glad that working with her was not only productive but also a pleasure! Your feedback means a lot to us, and we’re grateful for the opportunity to serve you. If you ever need any further assistance, don’t hesitate to reach out at (866) 385-2076 or via email at [email protected]. Thanks again, and we look forward to working with you in the future. Best regards, Customer Success Team

Response from TradeSmith, LLCFeb 18, 2025

Hi Richard, Thank you so much for your feedback! We're thrilled to hear about your positive experience with Mark. We'll be sure to pass along your kind words to him. It's great to know that he was able to take ownership of the situation and resolve the issue for you. We appreciate you taking the time to share this with us! At TradeSmith, we are dedicated to transparency and ensuring your satisfaction. If you need further assistance, please don’t hesitate to reach out to us at (866) 385-2076 or via email at [email protected]. Best regards, Customer Success Team

Response from TradeSmith, LLCJan 21, 2025

Hi Meredith, Thank you for your feedback! We're so glad to hear that Vienna was beneficial and patient in helping you navigate Trade Cycles. We're happy to know she guided you through the steps to use it successfully. We'll be sure to pass along your kind words to her. Thank you again for sharing your experience! At TradeSmith, we are dedicated to transparency and ensuring your satisfaction. If you need further assistance, please don’t hesitate to reach out to us at (866) 385-2076 or via email at [email protected]. Best regards, Customer Success Team