Charles B.
Smooth easy transaction from beginning…
Smooth easy transaction from beginning to end.

Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.
TradeMore (trademore.com) has 127 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Charles B.
Smooth easy transaction from beginning to end.
Tami Abinanti L.
Great! Easy to send in, and get the money. I would do it again!
Cammy
First time buying from a website I wasn’t sure if it was trustworthy, however I took a chance and I don’t regret it! I ordered and iPhone X Max and got what I ordered for a good deal !! Only problem is shipping was reallly expensive .
CJ 2.
They don’t care about customers they just want to rip everyone off. Sent my iPhone and still haven’t received it back or the money after 2 months
Jeff H.
I bought an iPhone XS and it was good condition, priced slightly high for the "excellent condition". The battery for a 1 year old phone should have been better than 85%. The screen did have a scratch. My account never saved my order, so I could never track it. I emailed customer service they said they would fix it... never happened, 2 requests. The letter "E" stopped working so I requested a return, again this was $485 phone in "excellent condition". The return process never sent instructions or the pre-paid mailing label I had to make a request for it. I sent it immediately and it took 10 days to arrive by UPS ??? after being returned for 11 days now it has still not been refunded. I have now been told it was not received on the day I was first told, and said it may take even longer. They have fought this return every step delaying it, unfortunate for a business that I would not choose this type of small business again, and only buy from a phone company now.
Lilian
I’ve been buying for a year now and over 150 devices. Quality is exceptional and one of the things we like the most is the packaging. Great customer service, very attentive and professional.
Shaun
I was so happy with my experience at TradeMore! Excellent phones, the best price around, super fast shipping, and great customer service. They took all the guesswork out of buying a used phone online.
Response from TradeMoreJun 8, 2020
Hi Shaun, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Trademore
kambry J.
It was such a good experience with them. i had a couple questions and i emailed their customer service and they emailed me back by the next day with an answer. ordering the phone was so simple, i was a little worried about the security of the site but everything was perfect. I ordered my phone on a friday night and it was on the truck the next morning on its way to me. 10/10 a good experience and will definitely buy from them again.
Response from TradeMoreJun 2, 2020
Hi Kambry, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put our customers' experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Trademore