Tesco MobileReviews of tradein.tescomobile.com

I'm not amused at all and when possible i will be terminating my phone contract between here on trustpilot via the Dalmarnock branch via email and help hub i have submitted 23 comments to date in regards to tech issues and why am I putting out the same billing even though the phone was paid off beginning of the year and I have been met with lies and being stonewalled with silence my last complaint was submitted 13 days ago on Facebook Tesco help page this company is a bunch of scummy low life's

Awful company passed between 3 different people as none of them could sort anything out between them . Went to sky mobile instead took minutes for me and my daughter to get contracts would never try Tesco again

Get rid of call centre in South Africa and bring them back to the UK, if not , considering leaving tesco mobile which I have 5 contracts with , and been a loyal customer for many years .it is a UK based company, I want to speak to UK based customer services

I tried to contact Tesco mobile customer service as I had a problem trying to log in to my account and made four calls to the help line but got nowhere as I could not pass security questions when I asked to talk to a manager I was not allowed as I failed security. I went to two stores and after a long wait my problem was eventually resolved. I cannot understand why Tesco advertise 5 star customer service when it is none existant

For the last 24hrs plus, my phone & Internet service at home has been awful. I have phoned Tesco Customer Service 4 times in the last working day and they say the local mast has failed, but can give no timescale on how long it will take to repair. I am almost 70yrs old, have only a mobile with Tesco as my means of communication. Their South African call centre is so robotic and out of touch it's unreal. The very loud background noise there, cuts into the advisors responses, making conversation almost impossible. Only a two out of ten I'm afraid Tesco ☹️

So my daughtet who is a student changed her payment date from the 1st to the 15th and they charged her twice. She has been treated terribly from staff and also disconectected on the web chat. I caled but obviously they couldn’t discuss with me. I have never ever known a company to charge double just because of changing the payment date!!

We had a situation with my father in laws phone so we called into the Tesco mobile shop in Batley Ebs was amazing and sorted it straight away for us

Tesco mobile phone shop in Uckfield Extremely helpful, great customer service