David M.
A Works Occasionally Contract
For the last 24hrs plus, my phone & Internet service at home has been awful. I have phoned Tesco Customer Service 4 times in the last working day and they say the local mast has failed, but can give no timescale on how long it will take to repair. I am almost 70yrs old, have only a mobile with Tesco as my means of communication. Their South African call centre is so robotic and out of touch it's unreal. The very loud background noise there, cuts into the advisors responses, making conversation almost impossible. Only a two out of ten I'm afraid Tesco ☹️